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Penske Cadillac of South Bay
Torrance, CA
1,389 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,389 reviews
April 12, 2023
Service work was completed within the time frame indicated and they gave me a loaner. Also washed the car. Reggie is super nice and knowledgeable. indicated and they gave me a loaner. Also washed the car. Reggie is super nice and knowledgeable. More
by RBNCHARLIE
Verified CustomerEmployees Worked With
Reggie, service department
August 26, 2021
Today I made a purchase of a new car, my salesperson was Vroom he was amazing, attentive, listened and very patient it was a great experience as well as the manager he was very accommodating and understand Vroom he was amazing, attentive, listened and very patient it was a great experience as well as the manager he was very accommodating and understanding they made my transaction today very pleasant, my Second purchase with SouthBay Cadillac both times amazing experience!!!!!! More
by sylviawilliams812
Employees Worked With
Da-Costa Vroom
July 19, 2021
Got my 2014 Cadillac ATS Serviced. ie. Tune up, throttle body cleaned nd my differential inspected. Not cheap. My Rep. Reggie Shelton gave no courtesy “btw” on discrepancies. In fact he gave me an “All Good body cleaned nd my differential inspected. Not cheap. My Rep. Reggie Shelton gave no courtesy “btw” on discrepancies. In fact he gave me an “All Good” and sent me on my way. I took my vehicle and within a couple of days later I got an overheat condition in Reno. NV. The mech told me I had a cracked radiator hose and metal shavings in my differential. How could that be? I just had all that inspected for an upwards of $2100. I guess those Penske Mechs didn’t do their jobs that I paid handsomely for. I paid for service I didn’t receive. Good to know. I will later trade my Cadillac for a Lexus and not deal w/these crooks ever again. They make the whole Corporation look bad, IMO. More
by moostified1
Employees Worked With
Reggie Shelton
June 29, 2021
Worst dealer in my experience. Pretty dishonest follows no strict regulations or processes! Sold me a used car as brand new and charged a premium way above sticker price, the car was released with multiple no strict regulations or processes! Sold me a used car as brand new and charged a premium way above sticker price, the car was released with multiple safety issues, recalls, and no inspection. They remembered to activate my supercruise 8 days after purchase and 1000 miles into my trip and after several hours on the phone with OnStar to only realize it was the dealer's issue. Till today some of my Onstar services are not activated and I have no solution at sight. Managers ONLY care about commission, with no oversight from principles. More
by Isaac.had
Employees Worked With
Atto, Ron
October 31, 2020
I had a wonderful experience at the Penske Cadillac Dealership. Tyler Colbert was an excellent sales advisor, as well as the manager and financial person. I thought I would be stressed about buying a Dealership. Tyler Colbert was an excellent sales advisor, as well as the manager and financial person. I thought I would be stressed about buying a car, but I was not. Thank you for Stellar Service. More
by MKGoldenDiva
Employees Worked With
Tyler Colbert
October 07, 2020
The dealership needs to keep the cars clean, the service was good problems were taken care of. The sale guy Tyler was moor than helpful. he went over and beyond his duties was good problems were taken care of. The sale guy Tyler was moor than helpful. he went over and beyond his duties More
by kenjacques64
Employees Worked With
TYLER Colbert
September 16, 2020
This is my 5th Cadillac purchase from Penske, Bob was my sales person and he helped me go from leasing to buying. Bob was a pure pleasure, Otto, Rosie and Chris treated me like a VIP. Thank you all so much! sales person and he helped me go from leasing to buying. Bob was a pure pleasure, Otto, Rosie and Chris treated me like a VIP. Thank you all so much!!!! More
by ctsbaby2001
Employees Worked With
Grier Steele, Bob,Otto,Rosie
