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Penske Cadillac of South Bay

Torrance, CA

4.6
1,343 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,343 reviews

April 18, 2023

I would say for the most part I have been dealing w/ this service for awhile now; however, there seems to have problem w/ retaining good service reps. Yesterday, I went for a regular oil/ filter change and More

by AG_GARGIULO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manager present yesterday afternoon who assisted me
April 17, 2023

Very satisfied with my service, customer service was excellent, watch TV while I was waiting & was able to get refreshments while I wait and restroom very clean and employee's was very kind & attentive More

by LADYFOXX9494
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Philip Day
April 17, 2023

My experience with this dealership was great! I definitely recommend purchasing a vehicle from them. Dino was courteous and very helpful with our buying experience! More

by espi1042000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Spaho
April 16, 2023

ABS system light stayed on on our 2011 SRX, so called Reggie Shelton and even tho the service dept was very busy that day, he told us to bring the car down and he squeezed us in. As always he was very f More

by LNC75
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
April 16, 2023

They did a great job is very satisfied the service representative was great will be back More

by PASTORWHP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JAVIER GARCIA, Catherine Sommerville
April 16, 2023

They listened to my concerns and answered some of my questions. I had an appt for an oil change. I was on time and it was an early morning appt and it still took 3 hours. That sucked. So it is a fair More

by Dentac93
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier. Nice guy.
April 15, 2023

Propt service, thought prices were higher than previous times.Reggieexplained service needed to be done. More

by SONIAEJARVIS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
REGGIE
April 15, 2023

Reggie was professional, knowledgeable, and courteous while handling my service. The car was washed and I appreciated that extra touch. My complaint was about the amount of time it took to complete the More

by BATTLEJ
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie, my service writer. See comments above.
April 15, 2023

The customer service was amazing and great. It is the best dealer I ever used More

by FAISALOWAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby White, Catherine Sommerville
April 15, 2023

Service writer Reggie Shelton is the BEST! !! He is honest, attentive, courteous and very communicative!!! A real asset to to the Penske team!!! More

by JIMBCOOK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
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