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Penske Cadillac of South Bay

Torrance, CA

4.6
1,389 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,389 reviews

September 28, 2024

They were supposed to do an oil change and a recall 3 hours OK, I’ll wait after 3 hours of waiting. They announced they were going to lunch and that it was going to take 2more hours. only thing done was More

by Daniel vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vikky Posadas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

A local mechanic and another certified GMC dealer give me estimates of $13,000 and $10,000 cheaper than Robert and Penske Cadillac. $13,000 for labor and wouldn’t print me out a copy of the break down of the More

by YANO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Javier Garcia was very personal and knowledgeable about my issues and my contract information. I'll recommend Javier for service person of the year. More

by Gking_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
September 28, 2024

Very responsive. Made the buying experience quick and easy. All the paperwork was done before I got there. More

by darrell.ncas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Irene Rios was great, very helpful made the experience enjoyable. Would definitely recommend her to anyone looking for a GMC. More

by ALEXSIAPKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Rios
September 27, 2024

This dealership takes quality very, very seriously, and they want to make sure you are thoroughly happy before you walk away from their showroom. More

by mizzrawls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra
September 27, 2024

Robert told me to come in on a Friday and that it would take the whole day but it was done in two hours. More

by INFO@HIGHENDCARSERVICELAX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Vicky was extremely helpful, the problem is that the tray has not been fixed. Incorrectly installed. I will need to bring back in. More

by geneblakeslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Efren was very helpful throughout the service of my truck very helpful all the way around More

by Rgloco51
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efron
September 26, 2024

They were very efficient and professional! My car is running like new. Complementary car wash was included. More

by Derek.walker0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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