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Penske Cadillac of South Bay
Torrance, CA
1,389 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,389 reviews
May 18, 2023
I love the service from Penske Cadillac. Robert Wright is attentive and easy to talk and I will definitely continue to get my service from Penske Cadillac Robert Wright is attentive and easy to talk and I will definitely continue to get my service from Penske Cadillac More
by HAILESABA
Verified CustomerEmployees Worked With
May 18, 2023
I was having an odd problem with my 2019 Yukon Denali while on a long road trip. The cabin air smelled like propane when idling. I took it to two GMC dealerships in different cities in the southwest and while on a long road trip. The cabin air smelled like propane when idling. I took it to two GMC dealerships in different cities in the southwest and neither could find the problem. When home I took it to Penske where I've had all my service work. Reggie Shelton, my service advisor got me in and along with the technicians diagnosed the problem as burned transmission oil from driving too long in 4 wheel high, an error that I made. They did a 4 Wheel service and solved the problem in one day. I can't recommend this dealership more highly. More
by DANTAYLOR88
May 18, 2023
To be honest i didn't interact with viky much. Efrian was the one I interacted the most he is the best! Efrian was the one I interacted the most he is the best! More
by ULISES489
May 17, 2023
Everyone was respectful and nice. I found my car quickly with the help of Philip Day. I found my car quickly with the help of Philip Day. More
by toddavery
May 17, 2023
An early appointment was essential for a fast turnaround, parts were available and the service was excellent as always parts were available and the service was excellent as always More
by JAIMEHDM
Employees Worked With
May 16, 2023
I had an amazing experience. I absolutely appreciate their costumer service. Couldn't be happier for my upgrade. Philip, Mark and all the staff were great to us. I came in knowin I absolutely appreciate their costumer service. Couldn't be happier for my upgrade. Philip, Mark and all the staff were great to us. I came in knowing what I wanted along with the payment I wanted. The team worked together and got me the best deal for me and my family. I highly recommend this dealership, you won't be disappointed! More
by CITLALLI SOLIS
May 14, 2023
I do not know how to answer this since after 4 weeks I can not get a simple answer why your service man could not do my tire rotation. Robert is good & your service manager is trying. Robert did not can not get a simple answer why your service man could not do my tire rotation. Robert is good & your service manager is trying. Robert did not charge me for the oil change because I waited 4 hours & there did only half the job THIS WAS A VERY SIMPLE SERVICE & IT IS BEING A BIG DEAL. YOUR SERVICE DEPT SUCKS. More
by SLYTFG
Employees Worked With
OMG THIS IS STUPID
May 14, 2023
Responsible work attitude for the best interest of manufacturer while understanding customer’s needs and complaints. manufacturer while understanding customer’s needs and complaints. More
by ournsf
