Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Cadillac of South Bay
Torrance, CA
1,389 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,389 reviews
June 01, 2023
Service had been great until I had a problem with my sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended while I was waiting for my appointment. In the end your Manager helped me and got the cost cut down tremendously. My only concern was my change wallet which was on the driver door was almost emptied by one of your workers. My car has been left for several days before and never had anyone bothered it. I sent a message to Robert and he never responded. To me that is unprofessional. I work for the largest utility in the country and what we push most is exceptional customer service. Your service Manager was great. I have not brought my car back since then because I was mad. I’m over it now. Thank you for your time More
by MAMA_SAUCE
Verified CustomerEmployees Worked With
June 01, 2023
Service Tection was spot on service manager knowledgeable knew what I needed. Thanks everybody.job well done knew what I needed. Thanks everybody.job well done More
by GRASSSHOPPER57
May 31, 2023
Penske South Bay, so far the best dealership and so easy to work with. Sales reps. Very accessible. to work with. Sales reps. Very accessible. More
by KINOSENTERTAINMENT
May 31, 2023
Great service and nice customer service I love to come back in the near future thank you back in the near future thank you More
by MENDOZA517
May 31, 2023
Every thing was on time. First time there and I will return because of the number one sever I received First time there and I will return because of the number one sever I received More
by AFITZ2607
May 30, 2023
Hey customer service, I was very satisfied with them helping me getting my new vehicle helping me getting my new vehicle More
by toyaj8122
May 30, 2023
Tienen lo qe uno mese cita y iré por un Cadillac CT4 nesecitan mejorar precios nesecitan mejorar precios More
by MARCOSAGUIRRE72
May 30, 2023
First class dealership. I purchased my last GMC truck from GMC Reno near my vacation home. I am quite impressed with Philip Day. His presentation and knowledge of the GMC I purchased my last GMC truck from GMC Reno near my vacation home. I am quite impressed with Philip Day. His presentation and knowledge of the GMC products is solid. Jeremy Rybak also did a fantastic job. I will be referring my friends to these two people along with Penske Cadillac. Great work! One point of clarification. I did not purchase a Cadillac. I purchased a GMC Sierra 1500 Denali 2023. More
by ghmgm
Employees Worked With
Other Employees :
I trust there were others behind the scene that helped make me experience excellent
May 28, 2023
My service representative Marlene was excellent and very knowledgeable.and very attentive to detail. Made the experience worthwhile. knowledgeable.and very attentive to detail. Made the experience worthwhile. More
by LYDIAJBOYD
