Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Cadillac of South Bay
Torrance, CA
1,345 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,346 reviews
June 01, 2023
Great experience, exceptional service, very kind people there, highly recommended if anyone needs service done on their car. there, highly recommended if anyone needs service done on their car. More
by WYANG.ESQ
Verified Customer
June 01, 2023
Robert kept me apprised of developments throughout the process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. More
by Mzimet
Employees Worked With
June 01, 2023
Awesome experience with Tyler he was friendly and knowledgeable! I love my new escalade esv knowledgeable! I love my new escalade esv More
by brianrfiggins
Employees Worked With
June 01, 2023
Robert kept me apprised of developments throughout the process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. More
by Mzimet
Employees Worked With
June 01, 2023
Everything went very perfect. I’m very happy with the results. Thank you so much. I’m very happy with the results. Thank you so much. More
by RYDERHD7
Employees Worked With
June 01, 2023
Reggie is awesome he should be general manager. How efficient can one be. Thanks for the service Reggie! How efficient can one be. Thanks for the service Reggie! More
by ORALIMPLDR
June 01, 2023
Service had been great until I had a problem with my sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended while I was waiting for my appointment. In the end your Manager helped me and got the cost cut down tremendously. My only concern was my change wallet which was on the driver door was almost emptied by one of your workers. My car has been left for several days before and never had anyone bothered it. I sent a message to Robert and he never responded. To me that is unprofessional. I work for the largest utility in the country and what we push most is exceptional customer service. Your service Manager was great. I have not brought my car back since then because I was mad. I’m over it now. Thank you for your time More
by MAMA_SAUCE
Employees Worked With
June 01, 2023
Service Tection was spot on service manager knowledgeable knew what I needed. Thanks everybody.job well done knew what I needed. Thanks everybody.job well done More
by GRASSSHOPPER57
May 31, 2023
Every thing was on time. First time there and I will return because of the number one sever I received First time there and I will return because of the number one sever I received More
by AFITZ2607
