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Penske Cadillac of South Bay
Torrance, CA
1,390 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,390 reviews
July 11, 2023
Very nice when you arrive Check you in as you arrive wait was not long wait was not long More
by WARRENYVONNE31
Verified Customer
July 10, 2023
Great experience! Would definitely recommend buying a vehicle at this dealership. Five star customer service! Would definitely recommend buying a vehicle at this dealership. Five star customer service! More
by GREENLIGHT247
July 10, 2023
Very helpful and personable also accommodating. Best car buying experience to date. Thank you Penske Cadillac! Best car buying experience to date. Thank you Penske Cadillac! More
by agardner861
July 09, 2023
Came to the dealership, found the Escalade I wanted and the price I wanted and walked out with a new car. Very easy process! Thanks guys! the price I wanted and walked out with a new car. Very easy process! Thanks guys! More
by ANTOMASRELIAN
July 09, 2023
Reggie Shelton is an outstanding service manager! I followed him from WLA Martin Cadillac for the care of my first Buick and when I bought a new Buick I continue to bring my car to Torrance (althoug I followed him from WLA Martin Cadillac for the care of my first Buick and when I bought a new Buick I continue to bring my car to Torrance (although I live closer to the Santa Monica shop). More
by GWEMMOY14
Employees Worked With
July 09, 2023
Refused to rotate my tires. Waited until I was cashing out to tell me my lug nuts were swollen, now I have to come back to replace them when I would have done it at the time of Waited until I was cashing out to tell me my lug nuts were swollen, now I have to come back to replace them when I would have done it at the time of service. I was leaving the next day on a road trip to Arizona and I couldn’t take my car as planned because of the possibility that I could be stuck on the side of the road in the middle of the desert unable to change a flat. I drive a luxury car, I expect a little better when I take it to the dealership for service. More
by KMHAFNER33
Employees Worked With
July 08, 2023
Everything was great but I do miss the shuttle service. Will they're be a shuttle service again? Will they're be a shuttle service again? More
by REALTORMARIO
Employees Worked With
July 08, 2023
Excellent customer service by Javier Garcia. He helped me with an oil change & some lane assist issues that my truck was having. He was able to get me out of there quick. Very Respectful & know He helped me with an oil change & some lane assist issues that my truck was having. He was able to get me out of there quick. Very Respectful & knowledgeable worker. More
by Mikey V
Employees Worked With
Javier Garcia
July 08, 2023
The experience was pretty normal until I picked up the car and looked at the dash board and inspected trunk area. To my surprise the dashboard had white bird droppings splattered in several areas. The ele car and looked at the dash board and inspected trunk area. To my surprise the dashboard had white bird droppings splattered in several areas. The electrical harness to the trunk lid was carelessly wrapped in electrical tape which is coming loose on the ends and the trunk lining was not popped back into position. I have yet to look under the hood to see how it looks, hopefully it’s ok. More
by J.MULL
Employees Worked With
Marlene
