Penske Cadillac of South Bay

Very refreshing First I never had a most pleasant of a time.. I went there on a fluke me and my fiancée looking for a Cadillac for me.. I knew I wanted to walk out pa First I never had a most pleasant of a time.. I went there on a fluke me and my fiancée looking for a Cadillac for me.. I knew I wanted to walk out paying 0 and I wasn’t having anything else. We were looking an we heard “ have you guys been help yet” and it was Phil. He was kind polite and not salesy.. which I needed.. he catered and remembered all of my concerns which was refreshing. I didn’t have to say “remember I wanted a sunroof”. Also he didn’t try to talk me out of what I wanted. Because he didn’t wanna sale me what he wanted to sale me. Beginning to end we were there just about 3 hours.. Auto his boss was very nice to .. I believed I laughed the whole time there. I seen people who were getting their second and third car from there walking up and out happy and smiling like I was. I live in Victorville but all of my next cars are going to be right there with Phil till he retire. Never had a car buying experience so refreshing. More

Great Customer service I went to Penske Cadillac Buick GMC South bay yesterday because I have a current lease with one of there competitves and my lease is up in 2 months, I I went to Penske Cadillac Buick GMC South bay yesterday because I have a current lease with one of there competitves and my lease is up in 2 months, I went after seeing the New Cadillac xt4 commercial and wanted to test Drive and possibly start a lease with them and guess what I was able to join the Cadillac family I am now the proud owner of a 2019 XT4 Caillac SUV thanks to Raymond Lister and Luis pena Jonathan Beard and his team for getting me Discounts and great customer service and my beautiful sexy XT4 I recommend Penske when you in need of buying or leasing a new Cadillac oh did I say they made me feel like family .and family and friends love my new SUV and I love it more... Thanks again Penske Family for your Great service and my 2019 XT4 More

Sales department Recently I purchased two vehicles . The general manager harout was amazing. Gave me a great deal I didn't have to negotiate he did it all for me. Than Recently I purchased two vehicles . The general manager harout was amazing. Gave me a great deal I didn't have to negotiate he did it all for me. Thank you very much. More

New Escalade Raymond and his crew were awesome. Very easy to find a good deal and smooth transaction. Definitely recommend this dealership. Friendly and profe Raymond and his crew were awesome. Very easy to find a good deal and smooth transaction. Definitely recommend this dealership. Friendly and professional workers and good French vanilla. More

Best car buying experience EVER with Jim! Jim Galley at Penske Cadillac South Bay gave me the best car buying experience I've had yet! This was my 3rd time looking for a new car and had alread Jim Galley at Penske Cadillac South Bay gave me the best car buying experience I've had yet! This was my 3rd time looking for a new car and had already leased within the GM family. I was preparing to return my 2016 Buick Encore as the end of term was approaching, and I was ready to move into the Cadillac family. Jim rewarded me for my loyalty, took care of my Buick a few months early, and got me into a 2019 Cadillac XT5. We test drove a used SRX (my dream car for some time), but once we got in the XT5 I was blown away by the updated technology and luxury feel of the crossover. He was super knowledgable, professional, patient, and friendly. Between the test drives and all the paperwork, we were at the dealership for a few hours, but Jim took care of everything along the way. The most important of all was that he was a family man, and he treated me like family from the second I walked in the door. I could not be more happy with my experience with Jim at Penske and my brand new car! More

This is how ALL GM's should treat their customers !!! Went to Penske Cadillac based on the recommendation of a coworker who purchased a vehicle from them a few months ago. What a refreshing experience! Went to Penske Cadillac based on the recommendation of a coworker who purchased a vehicle from them a few months ago. What a refreshing experience! It was quick, no hassle and everyone was friendly and knowledgeable. We met the General Manager, Catherine Sommerville, who personally thanked us for buying our Cadillac though them and made sure we were being taken care of. I will definitely recommend purchasing a vehicle from this location to my friends and family. Has a good atmosphere and the vibe feels really good More

Great Service Friendly Staff Hands down best GM in the world made sure I was happy with my purchasing experience very nice lady even gave me a hug I'm so pleased with this dealer Hands down best GM in the world made sure I was happy with my purchasing experience very nice lady even gave me a hug I'm so pleased with this dealer five star service clean comfortable environment gave me a brand new car for a loaner I just love this place and love the staff as well. Keep up the excellent work Cadillac Penske!!! More

Amazing Service!!!!!!!!!!!!! We just purchased a new Platinum Cadilac Escalade at this dealership. Jonathan Beard and Dana Jack made our entire process a wonderful experience. No We just purchased a new Platinum Cadilac Escalade at this dealership. Jonathan Beard and Dana Jack made our entire process a wonderful experience. No wasted time, extremely informative, and very to the point. We have purchased many vehicles in the past and none compare to this level of service. I highly recommend anyone looking to purchase/lease a Cadillac, Buick, or GMC to come to the South Bay Penske Cadillac dealership. You will not be disappointed. They even stayed open past closing to make our transaction happen properly ! More