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Penske Cadillac of South Bay

Torrance, CA

4.6
1,390 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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18600 Hawthorne Blvd.

Torrance, CA

90504

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Showing 1,390 reviews

July 17, 2023

My service was completed in a reasonable amount of time. I appreciated how Javier explained the priority level of the future services I would need and checked to see if any of them were covered by my extend More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
July 17, 2023

The ease of making the appointment, the interaction with the staff live was professional and friendly. The waiting time to address the recall was accurate. More

by Flora.woo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Robert Wright. Thorough. Communicative. Very personable. This gentleman is everything that a service advisor should be. He has serviced my H2 for 15 years. I ask fo More

by GARY_DOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Great experience and the staff was real professional and respectful I would recommend Penske to friends More

by Martinez78mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
July 16, 2023

Our sales rep Muchael was amazing. He is one of the nicest guys we ever dealt with. It was an absolute pleasure to have met him. Looking forward to seeing him again. This guy is a keep More

by JOEJOECULMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
July 16, 2023

My Service Advisor is attentive and customer friendly. He shows care when dealing with customers. More

by RBROWN195950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Sheldon
July 15, 2023

Unable to get the service department on the line. The agents are rude and not a pleasant location. More

by Hz291637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hollie
July 14, 2023

Not so much about the dealership, but more to Phillip Day's performance. Working through an order form 2 previous employees, he picked up the pieces and made a marginal experience into an exceptional on More

by zickovich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Philip Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Synath Meas
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Robert Wright was very patient, friendly and knowledgeable. Service was great and he took care of our transportation needs. More

by TERRILEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

My service advisor was very knowledgeable and professional. I was very satisfied with the level of service I received. More

by MCDUFFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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