Penske Cadillac of South Bay

Very good service staff was great accept one and she was in the service center where the phone s are was in the service center where the phone s are More

Maria Rodriguez was our service representative and she did a fantastic job. She treated me in a cool collective manner even when I raised my voice and expressed my frustration when my vehicle was not fixe did a fantastic job. She treated me in a cool collective manner even when I raised my voice and expressed my frustration when my vehicle was not fixed. I even noticed her treat other customers in a professional, respectful manner, knowing full well the customers were in the wrong. Thank you Maria for making me feel like I mattered. Keep up the good work! More

Service advisor kind and friendly service was quick good than anticipated. Keep up the good work. I’ll see you soon. than anticipated. Keep up the good work. I’ll see you soon. More

Excellent Service, Robert know his stuff. It was promised at a later date but it was ready sooner. It was promised at a later date but it was ready sooner. More

It was a wonderful experience. Top Self dealership in every way. They had the vehicle my wife wanted on site which made it easy. Robb Top Self dealership in every way. They had the vehicle my wife wanted on site which made it easy. Robb More

Not professional ingenior and no respond to the customer phone call and take long time phone call and take long time More

EXCELLENT Team! Betty Lee was phenomenal in obtaining our goals! Appreciated her professionalism, her transparency, her patience, and her skills! Betty Lee was phenomenal in obtaining our goals! Appreciated her professionalism, her transparency, her patience, and her skills! More

I took my car in for service however I had an appt, the kept telling ne it will be hour then another hour I wss there for like four and half hours then finally they decided to give me a rental car. Went ho kept telling ne it will be hour then another hour I wss there for like four and half hours then finally they decided to give me a rental car. Went home came back by 5pm. It was such along day with them More

Friendly, patient, courteous, precise. Service advisor took time to explain additional work to be performed on my vehicl & the importance of having it done. Also advised me not to drive my Service advisor took time to explain additional work to be performed on my vehicl & the importance of having it done. Also advised me not to drive my vehicle until service needed is done. More

Maria Rodriguez was my service rep and she did a wonderful job in taking care of me and my vehicles needs. My 2018 Yukon was initially misdiagnosed, I called Maria a few days later and she said to b wonderful job in taking care of me and my vehicles needs. My 2018 Yukon was initially misdiagnosed, I called Maria a few days later and she said to bring it in again. Initially, I was upset and Maria could hear it in my voice because my vehicle had the same issue. Maria spoke to me a cool professional manner and told me everything was going to be alright. I dealt with her over the telephone over a period of several days and every time she talked to me like I was important and I mattered. My Yukon is finally fixed and want to express to gratitude to Maria for getting the job done. I will be specifically be requesting for Maria next time I service my Yukon and my Sierra at Penske. Thank you Ms. Rodriquez. More