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Penske Cadillac of South Bay
Torrance, CA
1,391 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
August 07, 2023
Great service! Efrain gave us a complete breakdown of what was needed for our vehicle hassle free. Very courteous to me and my family. I will be asking for Efrain Efrain gave us a complete breakdown of what was needed for our vehicle hassle free. Very courteous to me and my family. I will be asking for Efrain on our next visit. More
by Djwoods1775
Verified CustomerEmployees Worked With
Efrain from service department
August 06, 2023
Penske Cadillac is the best dealership in Southern California! Starting with incredible service from Service Advisor Reggie Shelton to the impeccable sales crew lead by the amazing Sales Woman Betty D California! Starting with incredible service from Service Advisor Reggie Shelton to the impeccable sales crew lead by the amazing Sales Woman Betty Davis Lee! I live in Victorville and I pass every dealership up to go to Penske Cadillac in Torrance! Kudos!! More
by SPENCER82606
August 05, 2023
Scheduled appt. Greeted by Maria. Very friendly asked what brought me in. Told her. Service was performed, car waged and I was out the door. Greeted by Maria. Very friendly asked what brought me in. Told her. Service was performed, car waged and I was out the door. More
by 2GEEWILLI
Employees Worked With
Maria
August 05, 2023
Very nice dealership, the staff was great and helpful. Would do business here again next time Would do business here again next time More
by kwright100
August 05, 2023
They had my Escalade for 2-3 days waiting for on star module…they said it was going to take weeks for a replacement which was fine…no more than 3-4 days later I got a notification to replace the oil…if t module…they said it was going to take weeks for a replacement which was fine…no more than 3-4 days later I got a notification to replace the oil…if they truly inspected the car (as they mentioned to me the first time I took it in) they could’ve recommended to do the service when they had it the first time. Instead I had to rent a car again and had to take it in for service 2 times in less than a week. Just a little frustrating. More
by MOONE1
Employees Worked With
Service dept
August 04, 2023
The customer service is excellent and top notch! Will definitely be back for all my service needs! Will definitely be back for all my service needs! More
by Lajuanna
Employees Worked With
August 04, 2023
Efrain is an excellent service advisor. I go out of my way to come to Penske because of Efrain. It is very difficult to find someone so trustworthy & reliable with such consistent service. T I go out of my way to come to Penske because of Efrain. It is very difficult to find someone so trustworthy & reliable with such consistent service. Thank you Efrain for your customer service. More
by BARBKEP
Employees Worked With
Efrain Guerrero
August 02, 2023
I was handled by my salesman well, but the transaction took too long to complete! took too long to complete! More
by EJOHNSONI01
Employees Worked With
