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Penske Cadillac of South Bay
Torrance, CA
1,377 Reviews
At Penske Cadillac of South Bay, you can buy a car online and have it delivered without having to visit the dealership. We offer free delivery within 100 miles. This online car buying service is one of the features that makes our dealership the best, in addition to our excellent customer service. You could buy a car online from another website without a dealer, but our Los Angeles dealership will provide you with the guidance you need by phone or by email to help you make this big purchase a big success. Visit your trusted and local Cadillac dealership near Lomita, Torrance, Beverly Hills, Sherman Oaks, and Signal Hill.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,377 reviews
November 21, 2024
Whenever I pull my GMC into dealer it's been a pleasant experience. Mr Shelton is a pleasure to work with making sure I continue to ride without problems. experience. Mr Shelton is a pleasure to work with making sure I continue to ride without problems. More
by 717KIMMY717
Verified CustomerEmployees Worked With
November 21, 2024
Wait time too long. No good communication with sales department sales people was very nice but didn’t disclose that they only had one key to the car. When you get asked No good communication with sales department sales people was very nice but didn’t disclose that they only had one key to the car. When you get asked service i was told the cost was over 800$. More
by rick-billie
Employees Worked With
Dino
November 21, 2024
Super friendly- Kept us in the loop on the service progress Made a friend- will be back! progress Made a friend- will be back! More
by NBERCIER
Employees Worked With
November 21, 2024
The dealership was very clean Dino our sales rep was amazing and the financial manager mark was a pleasure to work with amazing and the financial manager mark was a pleasure to work with More
by normansonsite
Employees Worked With
November 21, 2024
Great experience working with you ALL, fast service and completed everything in a timely manner! completed everything in a timely manner! More
by Charliec23
Employees Worked With
November 21, 2024
Robert and the Penske Team consistently provide excellent service! The car is serviced in the time stated and is washed. They are knowledgeable about the details and timing of work for my vehicle. service! The car is serviced in the time stated and is washed. They are knowledgeable about the details and timing of work for my vehicle. More
by DNHERBST
Employees Worked With
November 21, 2024
This dealer has taken great care with my automobile and Robert is a excellent service person. Robert is a excellent service person. More
by CATHERINEYMCCOY
November 20, 2024
Robert Wright was great, he answered texts swiftly and was very helpful. I was very disappointed with Javier in service. I initially made an appointment on line. When I showed up, Javier told me that e was very helpful. I was very disappointed with Javier in service. I initially made an appointment on line. When I showed up, Javier told me that even with an appointment, there was no way to take care of my check engine light that day. When I asked when it could be done, he said it would be at least 4 weeks before they could handle it. I said lets make that appointment now, and he promised to call with a date. When I told him flat out: "I have no confidence in you doing that", he assured me that he would call. I never received a call from him. A week later, I ended up just driving in and making an appointment with Robert. My final gripe is with the outcome. Penske wanted to charge me $2200 to replace the air grill shutters. I found the part online ($250) and completed the repair myself in under two hours. I expect dealers to be pricey, but that was beyond belief. More
by WRIGHTEO
Employees Worked With
November 20, 2024
I have been a customer 15-18 years. This si my go-to dealership for my Cadillac! This si my go-to dealership for my Cadillac! More
by hcardozo@getecna.com
Employees Worked With
November 20, 2024
This was a very easy and friendly experience I think it's my 6th vehicle purchased from Penske- always been positive! my 6th vehicle purchased from Penske- always been positive! More
by NBERCIER
