Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Buick GMC Southbay
Torrance, CA
69 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
69 Reviews of Penske Buick GMC Southbay
June 25, 2020
Great sales service Salesman Tyler Colbert was an awesome guy to buy a car from. He recognized the type of buyer me and my wife were and exceeded expectations. He relayed Salesman Tyler Colbert was an awesome guy to buy a car from. He recognized the type of buyer me and my wife were and exceeded expectations. He relayed our desires to the finance dept. and Rosie the finance lady was exceptional in getting us through the paperwork jungle super efficiently. promotions with pay raises for both! More
by tjc
Employees Worked With
Tyler Colbert, Rosie in finance
June 07, 2020
Stacie was excellent. She was patient and helpful from being picked up at the airport through the entire purchase process. I would highly recommend her. being picked up at the airport through the entire purchase process. I would highly recommend her. More
by Lueddekec
Employees Worked With
Stacie Meas
March 21, 2020
Great Experience This was the easiest car buying/leasing experience I have ever had. Arman was awesome. He was knowledgeable and respectful of our time. I would rec This was the easiest car buying/leasing experience I have ever had. Arman was awesome. He was knowledgeable and respectful of our time. I would recommend Arman and this dealership to anyone in the market for a new car. More
by C
Employees Worked With
Arman Kanonas, Fernando
March 16, 2020
I really can’t say enough about this dealership they really gave me a great deal plus their customer service skills was great Manager Carlos salesman Armen can’t forget Rosie were really great gave me a really gave me a great deal plus their customer service skills was great Manager Carlos salesman Armen can’t forget Rosie were really great gave me an awesome deal will recommend this to everyone. More
by clos1a
Employees Worked With
Manager Carlos salesman Armen and Rosie
November 28, 2019
Well taken care of. Armando was very professional and help me through all the details on my new GMC and really did all the work as I knew what I wanted. This was the firs Armando was very professional and help me through all the details on my new GMC and really did all the work as I knew what I wanted. This was the first time I have been to Penske and was treated very well and will go there for all my GMC services and in the future will buy there again. Very pleased. More
by projo4150
Employees Worked With
Armando Hernandez
July 17, 2019
Sales Representative Roger Milan was very professional in answering my questions and concerns. He made me and my son very comfortable in making such a large cash purchase. Roger Milan was very professional in answering my questions and concerns. He made me and my son very comfortable in making such a large cash purchase. Thanks😀 More
by Gma4455
Employees Worked With
Roger Milan
April 28, 2019
Smoking deal on my new Sierra Jim and Caddy were able to work with me and get me into the truck that I truly wanted for a price that was not beat in Southern California. Penske is Jim and Caddy were able to work with me and get me into the truck that I truly wanted for a price that was not beat in Southern California. Penske is willing to work with you and get to a fair price to get a deal done quick. More
by chadithon
Employees Worked With
Jim Galley, Caddy
December 01, 2017
Disappointed in Every Way So many bad things about this dealership I don't know where to start. I contacted Penske interested in a used car they had listed on several sites. Th So many bad things about this dealership I don't know where to start. I contacted Penske interested in a used car they had listed on several sites. The internet manager asks me to come over and says he'll have the car ready for me to test drive. I drop by early the next morning and car is nowhere to be found. After a while, the rep claims the car is at the Mazda dealership getting service for 3 separate recalls and won't be ready for a week. Says he's sorry for wasting my time but that he'll let me know when it comes back. I said OK I understand...just call me when it's ready and I'll come by again. I wrote him an email stating the same. A week passes by and no contact or update. I notice the car listing was raised by $3k and shortly after taken off from all the listing websites. I asked the rep what happened and he says the car was sold on his day off. Based on the reviews here, I have no doubt that's a lie and I'll never know what really happened. Don't waste your time here. Take your money somewhere else where the staff treats you with respect and honesty. More
by James
Employees Worked With
Jesus Chaidez
