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Penske Buick GMC Of Cerritos - Service Center

Cerritos, CA

4.2
461 Reviews

461 Reviews of Penske Buick GMC Of Cerritos - Service Center

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August 12, 2024

The service was good and I got my truck back as promised. About the 20,000 mile service Thank you More

by CHRISCAMACHO228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for trusting Penske Buick GMC of Cerritos with your truck's 20,000 mile service. We wish you many more safe miles.

August 11, 2024

I've purchased multiple cars here since the '90s. Close to home and nice people. I've forgotten their names. I've driven the vehicle very little due to some personal "stuff" but I'm liking it. More

by WARNOX
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your loyalty to Penske Buick GMC of Cerritos. We're glad you're enjoying your vehicle despite everything else going on, and it's great to know you've had positive experiences with our team over the years. Take care!

August 10, 2024

I loved working with Kay Inoue, he was very knowledgeable and very easy to get along with. More

by aventadorlogisticsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Inoue
Aug 10, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you enjoyed working with our team at Penske Buick GMC of Cerritos. We appreciate your review and wish you the best.

August 08, 2024

Penske give me a great service, great customer service, the service area is always clean and organize, I'm proud to be a GMC Penske Customer. More

by HIGINIORODRIGUEZ521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with Penske Buick GMC of Cerritos. We’re glad to hear you appreciated our service and clean environment.

August 07, 2024

Fast and easy process setting up my lease and reading in my old vehicle, thanks. More

by sdougie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Penske Buick GMC Of Cerritos responded

It's great to hear that your leasing process went smoothly. We appreciate you choosing Penske Buick GMC of Cerritos. Wishing you a safe journey in your new vehicle.

August 07, 2024

Albert was extremely helpful with explaining the service being performed as well as any additional work that was needed. More

by JSal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 07, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind review. We're glad our team at Penske Buick GMC of Cerritos was able to assist you effectively with your service needs.

August 05, 2024

Outstanding customer service and work. Major thanks to Gary the service manager and Stephanie Villegas. Gary, especially, took care of a number of issues and oversaw the completion of the More

by Steve32riv@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Stephanie
Aug 05, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. We're pleased to hear our team provided outstanding customer service and effective repairs for your vehicle. Thank you for recognizing their hard work and dedication; we always aim to do our best for our customers.

August 04, 2024

Dealership is a respectable business the man who helped me out that day is 100% the best More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camille Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos is glad to hear you had a great experience with our team. Thank you for your review and take care!

August 03, 2024

Stephanie Villegas was a great service advisor very attentive ans responsive. I wish I wish I could say the same for the 2 men that were there locked in their service booth, ignoring clients as they wa More

by Funding247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Aug 04, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for highlighting your experience with our team, and we appreciate the feedback. Please reach out to discuss this further so we can address your concerns. Wishing you well from Penske Buick GMC of Cerritos.

August 01, 2024

Great customer service called to let you know when your truck is ready. The girl Stephanie down there is on top of her game. These are The kind of employees that you should look up to great service great g More

by AAALONGSDELIVERYSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie service writer
Aug 01, 2024 -

Penske Buick GMC Of Cerritos responded

Glad to hear you had a great experience with our team. Thank you for choosing Penske Buick GMC of Cerritos. Wishing you well on your travels.

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