Penske Buick GMC Of Cerritos - Service Center

The service team we attentive and considerate. We appreciated their attitude and communication throughout the process We appreciated their attitude and communication throughout the process More

The service was very quick, and the staff was very helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. More

Donald Moreno is so helpful and answered all my questions and concerns. Awesome service advisor! and concerns. Awesome service advisor! More

My 7 month old 2024 Elevation had an issue with the transmission. It took approximately 3 months to get my vehicle back. Once I got my new vehicle back it was filthy as if it had been sitting outside transmission. It took approximately 3 months to get my vehicle back. Once I got my new vehicle back it was filthy as if it had been sitting outside the entire time. There was no type of compensation, and I was told to contact GMC, because the dealership could not do anything for me. I had to keep calling to get updates because the service employee would not contact me. More

Go see Michael Mu at Penske GMC for the best service diagnostic, experience and follow up!! diagnostic, experience and follow up!! More

Was sold a lemon & they wanted to charge me to fix it, also got done dirty on a tire warranty, this place is garbage also got done dirty on a tire warranty, this place is garbage More

Service was fast and efficient. Stephanie’s customer service was impeccable. Would definitely be returning for my next service. Stephanie’s customer service was impeccable. Would definitely be returning for my next service. More

I have never been treated better at a dealership in my life!!! They CARE about customers and their safety, they bent over backwards to make sure I wasn’t inconvenienced waiting for parts by providing me life!!! They CARE about customers and their safety, they bent over backwards to make sure I wasn’t inconvenienced waiting for parts by providing me a loaner. Keep in communication with respect to my needs. More

Prompt and clear communication. Michael Mo was very curtious and funny. Truck was ready when promised. Michael Mo was very curtious and funny. Truck was ready when promised. More

Employees are all very courteous and professional. My concern being the extravagant labor costs. Makes me want to look for a good, mom and pop shop! My concern being the extravagant labor costs. Makes me want to look for a good, mom and pop shop! More