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Penske Buick GMC Of Cerritos - Service Center
Cerritos, CA
519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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519 Reviews of Penske Buick GMC Of Cerritos - Service Center
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March 17, 2025
Did a Great job on my Tonneau installation and have awesome customer service they will always get my service awesome customer service they will always get my service More
by Davidblocker42
Verified Customer
March 13, 2025
I’ve purchased all my vehicles and had them serviced through GMC Penske in Cerritos for over 35 years. I am completely satisfied with my purchases and the service that my vehicles require. Thank you to through GMC Penske in Cerritos for over 35 years. I am completely satisfied with my purchases and the service that my vehicles require. Thank you to all the team members! More
by 12SUGGIE34
Employees Worked With
I’d like to recognize Albert Valencia and Rafa from the parts area for their expertise!
March 12, 2025
Anthony did an exceptional job in handling our warranty work. We appreciate that his estimates of time and money were held to and we received our car back on time. work. We appreciate that his estimates of time and money were held to and we received our car back on time. More
by DCEDGEWISE
Employees Worked With
Anthony in Service
February 28, 2025
Sometimes you leave messages and never receive a reply. Yesterday I picked up my truck after leaving it for 2 weeks and when I leave the dealership on my way home I realized that my dash cam had been remov Yesterday I picked up my truck after leaving it for 2 weeks and when I leave the dealership on my way home I realized that my dash cam had been removed and left on the ground. Not sure why it was removed at all. More
by XAVIERANAHI
Employees Worked With
Stephanie
February 27, 2025
I had my SUV serviced and everything went fine until I picked it up. I recently within the last 2 months purchased brand new tires and when I picked up my SUV I had some huge scratch marks on the wall of picked it up. I recently within the last 2 months purchased brand new tires and when I picked up my SUV I had some huge scratch marks on the wall of on the rear passengers side tire. I spoke with the service advisor and their answer was pretty much "I'm not sure what to tell you or who to blame because the porters drive it, the tech drive it, many people drive it". Well that is really unacceptable. More
by Eliojmarroquin
Employees Worked With
Service Department
February 26, 2025
Jose, sales representative, is very good person! !!! So, I bought my best car ever. If later I will visit again !!! So, I bought my best car ever. If later I will visit again More
by DESIGNSTORY.CHRIS
February 23, 2025
I wasn't a big fan of the appointment scheduling where it was robotic or AI whatever. But I like my service advisor Albert he's been with me since I bought the car and I appreciate him his friendliness and h was robotic or AI whatever. But I like my service advisor Albert he's been with me since I bought the car and I appreciate him his friendliness and his helpfulness as well. I wish that you could make an appointment directly with the service advisor that you want like in the old days but I guess things have to change. Not a big fan of making the appointment not speaking to a human being More
by VCUNNEA
Employees Worked With
Albert in the Service Dept, my service advisor
