Penske Buick GMC Of Cerritos - Service Center

Limited amount of updates on my vehicle and took about a month to complete the service. Was not offered any type of compensation or credit for not being inconvenienced. Overall, very poor service and hope I month to complete the service. Was not offered any type of compensation or credit for not being inconvenienced. Overall, very poor service and hope I don’t have to deal with that dealer again. More

Stephanie was helpful and very accommodating. She’s friendly and we feel very taken care of. She’s friendly and we feel very taken care of. More

Good experience accept that i had to bring a brand new 150K truck back for a fob that was delivered with the vehicle DOA and they wouldnt give me a wash for some reason Joe 150K truck back for a fob that was delivered with the vehicle DOA and they wouldnt give me a wash for some reason Joe More

I have been going to this service center for years. At different times I have used other places for servicing because the dealership prices are higher, but I come back because of the service I receive At different times I have used other places for servicing because the dealership prices are higher, but I come back because of the service I receive. More

Albert is great, very informative and helpful. Will definitely bring my car here in the future. Will definitely bring my car here in the future. More

It should not take almost 3 hours to perform a simple oil change and software update. I can definitely understand why people would opt to go to other companies (Jiffy Lube, etc.) to perform oil changes. Jiff change and software update. I can definitely understand why people would opt to go to other companies (Jiffy Lube, etc.) to perform oil changes. Jiffy Lube respects my time and an oil change takes less than 30 minutes. Unless there is a recall, I will be getting my oil changed at Jiffy Lube from now on. More

Awesome service! Stephanie did an amazing job on getting our Hummer EV fixed! Valerie is a great sales person! She is very nice to work with. And Darren is absolu Stephanie did an amazing job on getting our Hummer EV fixed! Valerie is a great sales person! She is very nice to work with. And Darren is absolutely a fantastic manager! He's a professional and very courteous! More

Michael was really helpful and I appreciate the way he treated me and my needs on my Truck. treated me and my needs on my Truck. More

Gary and the staff in the service department took care of everything, I was kept informed of the problem with my truck and when the work would be complected. everything, I was kept informed of the problem with my truck and when the work would be complected. More

Clean location and helpful people to answer questions and assist me. I am handicapped and doors opened, and assist given as needed. assist me. I am handicapped and doors opened, and assist given as needed. More