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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

February 20, 2025

Honest straight forward sales service,good job in all aspects will return for my next vehicle. More

by DOUGLAS.HAMMOND777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Jose Rivera, Cristina Morales, Clarissa Vargas
Feb 20, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for the wonderful feedback on our sales service. We're glad to know you had a positive experience with Penske Buick GMC of Cerritos.

February 20, 2025

The employees were all very friendly. The sales office was very clean. Clarissa was very knowledgeable. More

by LINDALANDREALTOR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Benner, Clarissa Vargas
Feb 21, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about our team and facility at Penske Buick GMC of Cerritos. We're glad to hear you had a positive experience.

February 20, 2025

Stephanie was helpful and very accommodating. She’s friendly and we feel very taken care of. More

by JIM_SHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie service
Feb 21, 2025 -

Penske Buick GMC Of Cerritos responded

Glad to hear you felt well taken care of by our team at Penske Buick GMC of Cerritos. Take care and see you next time!

February 19, 2025

Good experience accept that i had to bring a brand new 150K truck back for a fob that was delivered with the vehicle DOA and they wouldnt give me a wash for some reason Joe More

by joe@re-lieved.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Feb 20, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. Please contact us directly so our team can address your concerns with the fob and service at Penske Buick GMC of Cerritos.

February 16, 2025

I have been going to this service center for years. At different times I have used other places for servicing because the dealership prices are higher, but I come back because of the service I receive More

by JANISKBOYINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
Feb 16, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad to hear our service keeps you returning to Penske Buick GMC of Cerritos. Thank you for your continued support and trust over the years.

February 16, 2025

Quick and simple Easy going Friendly staff Would recommend this place to anyone who is looking for a new truck More

by ed.anguiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
Feb 17, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for your kind words about Penske Buick GMC of Cerritos. We appreciate the recommendation and are happy to hear you had a great experience with our team.

February 16, 2025

Albert is great, very informative and helpful. Will definitely bring my car here in the future. More

by SOSA_C0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert in service dept
Feb 17, 2025 -

Penske Buick GMC Of Cerritos responded

Thank you for the feedback. We're glad to hear our team was so helpful and informative at Penske Buick GMC of Cerritos.

February 16, 2025

The sales woman was very professional and very patient was very polite and very professional. If I had to buy another vehicle in the future, I would definitely return and buy another vehicle from my women More

by miguelsantillan1245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Feb 17, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad to hear our team made your vehicle purchase easy and effortless. Thank you for choosing Penske Buick GMC of Cerritos.

February 15, 2025

It should not take almost 3 hours to perform a simple oil change and software update. I can definitely understand why people would opt to go to other companies (Jiffy Lube, etc.) to perform oil changes. Jiff More

by EDHATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camille Soto
Feb 18, 2025 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with the oil change and software update. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

February 12, 2025

Michael was really helpful and I appreciate the way he treated me and my needs on my Truck. More

by DAVID.REBOLLEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Service Department Advisor
Feb 13, 2025 -

Penske Buick GMC Of Cerritos responded

We're glad to hear our team exceeded your expectations with your truck. Thank you for choosing Penske Buick GMC of Cerritos!

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