Peltier Ford

Normally the service rating would be a 5 star but this instance I had a 11am time for an oil change, arrived about 10:45am & it was about 12:15pm when complete. This seemed to be a tad lengthy to me. instance I had a 11am time for an oil change, arrived about 10:45am & it was about 12:15pm when complete. This seemed to be a tad lengthy to me. More

Pegues Hurst Ford in Longview went above and beyond for us. We were headed to Gulf Shores, Alabama when we had an incident with the sunroof on our 2023 Expedition. Kevin sent someone all the way to Gulf Sh us. We were headed to Gulf Shores, Alabama when we had an incident with the sunroof on our 2023 Expedition. Kevin sent someone all the way to Gulf Shores with a new Expedition for us and drove ours back to Longview. I am truly blown away at the customer service this dealership has shown and will be purchasing all future vehicles from them. Thank you for EVERYTHING! More

very good helpful. vehicle was clean . dealership friendly and helpful. got back with me quickly vehicle was clean . dealership friendly and helpful. got back with me quickly More

Susan is so amazing! She is patient, kind and knowledgeable! I absolutely love shopping with her! She is patient, kind and knowledgeable! I absolutely love shopping with her! More

Customer friendly and willing to work to meet their needs. Overall, it was a great experience. needs. Overall, it was a great experience. More

I had a very great experience with the dealership, and everyone I was involved with were extremely helpful. everyone I was involved with were extremely helpful. More

I came in for a recall issue but you didn't have the parts. They had to be ordered but I still have not received a call on coming back in the have the repair made. Can someone please give me an update parts. They had to be ordered but I still have not received a call on coming back in the have the repair made. Can someone please give me an update? 903-285-8008--Jason Frey More

The service advisor and everyone at the dealership are very friendly and professional. I would recommend their service department to anyone looking for exceptional service. very friendly and professional. I would recommend their service department to anyone looking for exceptional service. More

I loved working with Susan Schooley and the rest of the staff-great experience! I would highly recommend Susan and this dealership staff-great experience! I would highly recommend Susan and this dealership More

Service is great. Scheduling appointments for service is so easy, plus notification reminders for upcoming appointments. Scheduling appointments for service is so easy, plus notification reminders for upcoming appointments. More