Peltier Ford

Employees always great us when we walk in and others when they walk by in the waiting room. I don't mind the wait due to the service being done fairly timely. they walk by in the waiting room. I don't mind the wait due to the service being done fairly timely. More

Professional, courteous, & knowledgeable staff in both the sales & service departments! I have used this dealership for both new & used vehicle purchases as well as all needed maintenance & repairs. the sales & service departments! I have used this dealership for both new & used vehicle purchases as well as all needed maintenance & repairs. More

Excellent customer service. Susan was great to work with and everyone else there was very friendly and accommodating. Next vehicle we buy will be there. We will recommend y’all Susan was great to work with and everyone else there was very friendly and accommodating. Next vehicle we buy will be there. We will recommend y’all to other people. More

Susan Schooley Was a great help and made my transaction smooth and easy along with the finance manager. I will shop here again. smooth and easy along with the finance manager. I will shop here again. More

My salesperson Susan Schooley is amazing! Called and told her what I was looking for and she found the exact car! We drove from Shreveport just to see her. Everyone is so friendly from the se Called and told her what I was looking for and she found the exact car! We drove from Shreveport just to see her. Everyone is so friendly from the service department to finance all the way to the management. They treat you like family here! Will continue to use this dealership from here on out. More

I not only purchased my Explorer from Pegues Hurst, but have taken it there for all upkeep. I was surprised by the cost but determined that labor must have increased as new vehicles have. I appreciate go have taken it there for all upkeep. I was surprised by the cost but determined that labor must have increased as new vehicles have. I appreciate going to the dealership who greets me. I feel I get the best. Very thankful for the loaner for the time repairs were being done. More

The staff there was incredibly helpful throughout the entire process, taking the time to go over any constraint items that might delay my order and even suggesting they could ship them separately if need entire process, taking the time to go over any constraint items that might delay my order and even suggesting they could ship them separately if needed. Pegues Hurst Ford is the best and honest dealer. Susan was my sales, she was nice and patience. More

Normally the service rating would be a 5 star but this instance I had a 11am time for an oil change, arrived about 10:45am & it was about 12:15pm when complete. This seemed to be a tad lengthy to me. instance I had a 11am time for an oil change, arrived about 10:45am & it was about 12:15pm when complete. This seemed to be a tad lengthy to me. More

Pegues Hurst Ford in Longview went above and beyond for us. We were headed to Gulf Shores, Alabama when we had an incident with the sunroof on our 2023 Expedition. Kevin sent someone all the way to Gulf Sh us. We were headed to Gulf Shores, Alabama when we had an incident with the sunroof on our 2023 Expedition. Kevin sent someone all the way to Gulf Shores with a new Expedition for us and drove ours back to Longview. I am truly blown away at the customer service this dealership has shown and will be purchasing all future vehicles from them. Thank you for EVERYTHING! More

very good helpful. vehicle was clean . dealership friendly and helpful. got back with me quickly vehicle was clean . dealership friendly and helpful. got back with me quickly More