Pegasus Chrysler Dodge Jeep RAM

I have purchased 8 cars in my life and never have I had such a wonderful experience. I wasn't left sitting for hours on end. The process was quick and easy even though my credit was bad. I know consider m such a wonderful experience. I wasn't left sitting for hours on end. The process was quick and easy even though my credit was bad. I know consider my salesman to be a part of my family. The finance manager was very nice. Saturday I was given something to eat during my short wait. I would definitely do a commercial for Auto nation because my experience was so great. More

Bought the car used from used cars. Came in three different times with a bad clutch that I knew I blew. Every time they said there was nothing wrong and would just return the car to me without fixing different times with a bad clutch that I knew I blew. Every time they said there was nothing wrong and would just return the car to me without fixing till on the fourth time they finally took apart and realized there was no clutch left. More

Sales process was painless until delivery. Pressure washed the engine for some stupid reason and blew off the electrical harness. 8 visits and 18 months later had to take the Jeep to another dealer to washed the engine for some stupid reason and blew off the electrical harness. 8 visits and 18 months later had to take the Jeep to another dealer to solve latest electrical problem. Bought under previous management and the service is worse now. Buy only if you service elsewhere. More

I have been shopping mainly by internet for a new 2013 Ram truck for the last month, when I came across AutoNation Spring and Hubert Steen. Hubert was very in tune to the vehicle I was looking for, he di Ram truck for the last month, when I came across AutoNation Spring and Hubert Steen. Hubert was very in tune to the vehicle I was looking for, he did not try to up sell or sell me something I didn't want or need. He was honest and up front in the exchange of numbers and was very easy to work with. He worked extra hard to ensure I left with the vehicle I wanted at a fair price. Hubert never once acted like I wasn't the only customer in the room. Through the entire process he kept me updated on the search of my 2013 Ram truck through email, text, or phone calls. I didn't have to keep hunting him down or calling him. He was always available to keep me updated and answer my questions. If Hubert doesn't know the answer, he will find the answer and not give you the run around. I'd like to think of Hubert as a personal friend outside of business because he's dependable, straightforward, and fair. Will Clunn is by far the best finance manger that I have worked with in my 35 years of buying cars. He listened to me as I discussed some concerns and made suggestions without being pushy or putting undue pressure on my transaction. Will taught me that I could trust a finance representative and it was actually a pleasure working with him. In my past experiences with other dealers I can not remember having even a fair experience with the finance representative. There have been times the experience with the dealership was great but a poor closing left a bad experience to be remembered due to the finance representative. The overall experience at AutoNation Spring has left me very satisfied and I would highly recommend this dealership to friends, family, and work associates. Hubert and Will went out of there way to make sure I was well taken care of and all my needs were met. Once again by far the best 100% new truck buying experience I have ever had. I will be doing all my new truck shopping here from now own. Great team at AutoNation Chrysler Dodge Jeep Ram Spring!!! More

Omg no means no pushy salesman. Eric is worthless...after we told him payments n down payment would not work he continued to push so after I told him no and wanted to leave (yes I caused a scene) he got in m we told him payments n down payment would not work he continued to push so after I told him no and wanted to leave (yes I caused a scene) he got in my face and threatened me...mmm I think u just lost the sale..lost a customer n now bad score....the sales mgr came out still awaiting to hear from him More

I received a call from a used car salesman at this dealership because of an online form I had filled out expressing interest in a GMC Yukon. The salesman set up an appointment for my wife and I to com dealership because of an online form I had filled out expressing interest in a GMC Yukon. The salesman set up an appointment for my wife and I to come look at the vehicle. We found a babysitter for our two kids in the middle of the day (not an easy task) and drove 30 minutes to the dealership at our scheduled time to find that not only was that salesperson not there, but no one could find the keys for the car we were scheduled to look at. The salesperson we did encounter was rude and uninterested, I tried to give him the parameters we were trying to work within, hoping that he could help us find what we were looking for. He acted like he could have cared less. Business must be BOOMING at your used car lot to treat customers this way when you work off of commission. We went two minutes down the road to Gillman (where we got incredible guest service) and drove home in an SUV that day, similar to the one that we were planning on purchasing from Spring Dodge. The service department and the new car side are great, awesome guest service every time I go in. We have had two experiences looking for used vehicles at various dealerships, and Spring Dodge has been BY FAR the worst both times. The next day I got a call from the salesman saying "Hey, I heard you came in yesterday." Yeah buddy, that's how appointments work. Thankfully we were able to purchase a vehicle from a dealership that cares about their customers. I will definitely recommend staying away from The Used car side of Spring Dodge to anyone I know looking for a used car. More

Mr. Steen made my visit painless and really took the time to answer my questions and listened to what I needed. Very friendly and really worked to help get my new dodge within the price range I wanted. Reall to answer my questions and listened to what I needed. Very friendly and really worked to help get my new dodge within the price range I wanted. Really went out of his way to make this experience a satisfactory one. Thank you. More

3 times in for the same problem. Doug seldom returns calls, he rarely answers phone, leaving a message is wasting you breath. I asked that all faulty parts be put in a box and returned with the car. I a calls, he rarely answers phone, leaving a message is wasting you breath. I asked that all faulty parts be put in a box and returned with the car. I asked this of both Doug & Wayne and put the request in writing. I did not recieve the parts (I'm sorry). Makes me think they never replaced the rear evaparator core. I was told the car would be ready on Friday, I call several time and was finally told the car was apart and being worked on and wouldn't be ready until Monday. I stopped by the dealer Friday evening to get something from the car. If they were working on the rear evaparator core they hadn't moved or touched anything inside the car (except the steering wheel & ignition). I didn't look like anything had been touched on the car. The information sheet I asked Doug to get the technician to fill out (Doug said it would be no problem to get filled out) was burried underneath my papers on the front passenger seat. I put the form I wanted filled out under the windshied wiper so the tech would see it and fill it out. Do you think I got it NO (another "I'm sorry"). A coordinator (with Paul in his name and has worked there for years) tried to tell me that it was inexcusable that my calls were not returned. I tried to call him the next day and he did not return my call. "I'm sorry". Comming to the dealership is an inconvience for me. I'm regret buying a warranty that requires me to use the a Dodge dealership. That's my mistake. From the service I have recieved I am suspicious that parts were actually replaced but I was billed for them. Having a dealership makes you rather bullet proof. People will still come to you no mather dismal your service is, they don't have much of a choice. It is a shame the way I was treated because, it's not necessary. The service advisors get their orders from their boss's. Shame on them. On the other hand, I bought the car from a nice salesman who no longer works at the dealership. Note: My air conditioner still is working the way it did when I brought it in on my 2nd time. More

Let me just start off by saying TOP NOTCH. Once again the maintenance team at Spring CJD met or exceeded my expectations. Took my 2008 Dodge diesel in for problems with the Alternator and because these the maintenance team at Spring CJD met or exceeded my expectations. Took my 2008 Dodge diesel in for problems with the Alternator and because these guys care it was also determined by a complementary inspection that my left hub bearing was going out. This was addressed A.S.A.P. by their top notch extended warranty crew and now thanks to Spring CJD I will not be stranded on the side of the road when that goes out. My service adviser Doug Douglas was out of the office when I needed help but because he is backed by a strong crew and informed them ahead of time Mike Tabers and Ray Barrera did not drop the ball on my truck. Great job all three of you! More

Great price for my Jeep! Typical dealer adding additional items to contract and attempting to cover it up. Took two months to resolve with constant followup. When the issue was resolved the deal additional items to contract and attempting to cover it up. Took two months to resolve with constant followup. When the issue was resolved the dealership sent the check to the lienholder although I had paid thousands of dollars out of my pocket. Will consider them again, but will be willing to walk away from the table if the explanation for fees does not make sense. More