Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

I am having issues with an outside insurer and Angelo helped out with that. I know he is gone now and I am now working with Izzy, and she has been great. Hopefully be back after I win my case. helped out with that. I know he is gone now and I am now working with Izzy, and she has been great. Hopefully be back after I win my case. More

Service was great but there was issues when picking my truck up and having to return to get it fixed. truck up and having to return to get it fixed. More

Had a great experience with having an issue repaired. Had to order and then hold parts for me until I was able to be seen. Made me feel like I was a priority. Offered a rental car, but I didn’t need one. Had to order and then hold parts for me until I was able to be seen. Made me feel like I was a priority. Offered a rental car, but I didn’t need one. Communication was great. Service was quick. More

I needed a recall service to register my car. Multiple other Jeep dealers told me they had no parts and couldn’t help me for months. I called Pedder, and Izzy in service moved things around to ge Multiple other Jeep dealers told me they had no parts and couldn’t help me for months. I called Pedder, and Izzy in service moved things around to get me an appointment the following week and did not have any difficulties sourcing parts. Everyone in that building was nice. Great experience all around. Will be back for service and once I can afford a Rubicon! More

Nice people but service at this location has always been low quality. My vehicle had a clear problem and was not diagnosed. Charge was $225. low quality. My vehicle had a clear problem and was not diagnosed. Charge was $225. More

I am disappointed with the service I received. Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the mon Despite having a scheduled appointment, my car could not be serviced due to multiple rescheduling issues. Unfortunately, the warranty expired the month prior, rendering the service ineligible. More

I was disappointed that they offered to follow up on a warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. warranty issue but never did. Seemed easy enough and yet now I need to track down my service advisor to follow up. More

The service was done as promptly as possible, I was kept informed of the progress, everyone was gracious and so nice informed of the progress, everyone was gracious and so nice More

Dealer charged me for two brake fluid changed within 1,000 miles and one year one a truck with 24,000 miles on it. Also recommended differential fluid exchange also done one year ago. Service manager ne 1,000 miles and one year one a truck with 24,000 miles on it. Also recommended differential fluid exchange also done one year ago. Service manager never returned my call. my 275,00 should be refunded. More