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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

4.0
365 Reviews

365 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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February 12, 2021

Poway Dodge is 10 out of 10. Escondido and Carlsbad are the worst to deal with. Absolute garbage unprofessional and undependable. Poway is# 1!! Great service More

by Sdjabrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for visiting Poway Chrysler Dodge Jeep Ram! We are happy to know that we are your go-to dealership around. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 20, 2021

Friendly staff and great service. Found the problem with my jeep that another dealer couldn’t. Word word word word word word word word word. More

by markestahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
Jan 21, 2021 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Mark, thank you for taking the time to share your great service experience! It was a pleasure to work with you, and we look forward to working with you for years to come!

January 14, 2021

I regularly take my Jeep Grand Cherokee to Poway for service. Thinh, Jason, and the others in the service department are incredibly competent, prompt and communicate clearly and consistently. Very pleas More

by BradSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thinh, Jason
Jan 15, 2021 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Glad to hear that you are consistently impressed with our service! Thanks for stopping at Poway Chrysler Jeep Dodge Ram!

December 26, 2020

Thinh is a great service writer and provided above and beyond service!! I received a same day appointment my truck was assessed and completed the next day!! More

by Tanktheshredder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thinh
Dec 27, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you so much for sharing what a positive service experience you had with the help of Thinh. Feel free to reach out if we can assist with your truck further. See you again next time!

December 25, 2020

Tony was great!! Help me out right away when my car wouldn’t start properly. Got me into a rental and felt cared for and taken care of in a timely manner. More

by Junglebugs88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 25, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Poway Chrysler Dodge Jeep Ram! Safe travels.

December 25, 2020

Great dealership that takes care of you. Jason and team are highly professional. I was tended to promptly and the vehicle was immediately moved into the bay. Maintenance was completed sooner than anticip More

by SamB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 26, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the wonderful review, Sam! We are so pleased to learn that Jason and the rest of the Poway Chrysler Dodge Jeep Ram team made such a positive impression on you and that your service was completed in a timely manner. If we can be of future service, please be sure to let us know.

Dec 26, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

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November 19, 2020

Was dissatisfied with Bob Baker Jeep Carlsbad service Was dissatisfied with Bob Baker Jeep Carlsbad service Dept. So tried Poway Jeep Chrysler. Great service Dept. Friendly staff and very responsive. As More

by Sixzerocharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 20, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive feedback! We are happy to know that you found our Service Department to be great and we hope that you will continue to choose us as your dealership!

October 30, 2020

I had 2 recalls on my Jeep this year. I've tried calling another dealership to get them addressed and they never even returned my call. This dealership returned the call within hours and set me up with an a More

by thealohaguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Oct 30, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for taking the time to write an outstanding review! We're thrilled to hear Mike and Dennis went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to working with you for years to come!

Oct 31, 2020 -

thealohaguru responded

Definitely!! They were accommodating from start to finish and were astonished when I dropped off the Jeep and said I wanted to ride my bike home. But they understood I was too tired and just didn't have the time to ride back! Ha!

September 29, 2020

Was extremely pleased with the fast acquisition of the replacement part needed to get our jeep back on the road. Tony Espinosa was very committed to getting everything done in a very satisfying service ex More

by Herodbrat11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Espinosa
Sep 30, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive review and rating! We are happy to know that we were able to help you with your vehicle and to know that Tony provided great customer service. We value your business and if you need anything else please let us know!

Oct 01, 2020 -

Herodbrat11 responded

Thanks again to Tony Espinosa and the team At Poway jeep for getting our Jeep on the road again so soon. :)

September 03, 2020

Easy to makes appointment that fit my schedule. Clear understanding of work that was going to be performed with accurate quotes. Quick vehicle check in, nice customer lobby, fast turnaround on work! More

by Larotin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ganby
Sep 04, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We are pleased to see that your team was clear and professional and that you could make an appointment easily. If we can be of further service, please be sure to let us know.

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