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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.6
243 Reviews

243 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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July 25, 2019

My Ram Service I was very pleased with the help I received the service writer was excellent explained everything in detail, kept in touch with me through out the day More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 26, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

​Hi Paul, ​ ​Thank you for your feedback. Although we are happy to know that you were pleased with the help of your service writer, I am concerned to learn that you were disappointed with another interaction. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​ ​I appreciate our time. ​ ​Best, ​Michael Stevens Sales Director 858-486-6560 x.2144 mike@pwyag.com Poway Auto Group

July 15, 2019

Service Department We are comfortable leaving our vehicles with the service department. They are efficient, professional, and kind. They are hard working and we’re abl More

by bopvuG-kuxke1-vufbun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ting
Jul 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you so much for reviewing us!

July 04, 2019

Service rating Very accommodating despite not having an appointment... especially for a Saturday. Advisor Tony was professional and friendly. Will return for futur More

by Ramrebel18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, service advisor, Customer Service
Jul 04, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi there, thanks for the great review! We are pleased to hear Tony has given you excellent service! We hope to see you again!

July 02, 2019

This dealer treated me and my truck right. Truck went in for recalls, received a dealer rental for the day while my truck was getting fixed. Everything from start to finish was perfect no hassl More

by Ramk2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thinh
Jul 03, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

We are delighted to learn of your feedback for Thinh's great care of you and your truck. It's always a joy to receive perfect feedback. If there is anything else we can do for you, please do not hesitate to let us know. We are always happy to help. Thank you!

June 19, 2019

Excellent customer service We purchased our daughter’s first Jeep at Poway Chrysler, Jeep , Dodge and the process was extremely smooth and painless. We also take it to this loca More

by Kamcur75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thinh
Jun 20, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We're glad we could help you get your daughter's first Jeep and make it a seamless process as well. We look forward to working with you again in the future!

May 15, 2019

Excellent repair service The service advisor, Dennis, is very professional in explaining the repair process. He kept me updated on the status of repair daily. I also got the More

by sn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
May 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi there, thank you so much for sharing your review with us! We are so happy to hear Dennis has provided you with outstanding service. We truly appreciate your business and hope to see you in the future!

May 10, 2019

Light service Service team at Ooway Dodge are great to work with. Got my car looked at timely and fixed quickly. Got me set up with a rental as well nd everything w More

by Ishpop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
May 11, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the five-star review! It was our pleasure to ensure an outstanding service experience for you!

April 18, 2019

Third time back for regular scheduled service. I have had several new cars in my lifetime, I have never had my cars serviced at the dealership. Until now. The people in the service department hav More

by Dan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Apr 19, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you, Dan, for taking the time to share your amazing experience! We are ecstatic to hear our team provided you with a high level of customer service throughout the process. We always look forward to seeing you and taking care of any of your auto needs in the future. Let us know if you should need anything.

March 19, 2019

Professional Service Service department staff were on the ball. Professional and efficient. Kept me well informed and extremely flexible to my schedule, etc. Special recog More

by SatisfiedMarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tinh Nguyen
Mar 20, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that the Service Department was great by being professional, efficient, informative, and providing great service, especially from Tinh who was amazing. We hope that you will continue to visit us in the near future!

February 15, 2019

Fantastic advisor and great quick service Advisor under promised and way over delivered. Car was done before I thought it would be ready and he also kept me informed. Great job Poway Jeep. More

by Lordf59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran, Customer Service
Feb 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Wow! Thank you for the kind review. It's great to know that you received prompt and efficient service at our dealership. We look forward to serving you again.

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