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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.6
245 Reviews

245 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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January 17, 2020

Friendly and personably dealership! My service was taken care of efficiently and was well informed of all that was going on with the vehicle. Highly recommend. More

by Trinhhien
Recommend Dealer
Yes
Employees Worked With
Dennis and Thinh
Jan 17, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for your business and recommendation. We are thrilled that you are satisfied with our services. Have a great day.

January 15, 2020

I've worked with the Service Department several times over the past 5 years (routine maintenance) and always been more than pleased with the professionalism and expertise of everyone I've dealt with. More

by JD
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 16, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for allowing us to properly maintain your vehicle, JD. It is in good hands when you visit. Be sure to let us know when our attention is required in the future; we will be glad to assist you.

November 22, 2019

Will Recommend to Friends I walked in to get an oil change and I was out the door within less than an hour. The employees were very friendly and helpful. More

by oreyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 23, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for sharing your efficient service experience. We truly appreciate your business and look forward to your next visit.

November 01, 2019

Recall install of new software Dennis Heath was my service provider. He made sure things were done correctly and I had me vehicle on time. Dennis has been my service provider si More

by joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Heath
Nov 02, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for letting us take care of your truck, Joel. We appreciate your review and business. Have a great day and visit again soon.

October 24, 2019

First timer and was impressed. Bought a 2018 Rubicon up the coast as I got a smoking deal. Had an electrical problem that required me to be towed in. They got me in right away and More

by Ramonaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thinh
Oct 25, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for allowing us to resolve the issue with your Jeep. We appreciate your recognition regarding efficiency. Let us know if there is anything else that we can do for you. Have a great day.

October 01, 2019

Great Service Tony was wonderful to deal with when I took my Jeep in for a recall. Since it was a longer repair he provided me with a brand new loaner Jeep to use, More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you so much for taking the time to share your feedback for Tony. It's great that he took care of the services for your Jeep. Let us know if we can assist you again!

September 22, 2019

Exceptional service! First time to Poway Jeep and phenomenal service! From the reservation process, to arrival, to service and checkout - super service from Tony and the More

by GaDawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 22, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

We love knowing that your first experience with us was an excellent one! We look forward to seeing you again.

September 18, 2019

Drive up oil change service If you do not have adequate staff to run your Express Service, please take down the sign and inform your “customers” that appointments need to be made More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi Lee, ​ ​As our customer, your feedback is important to us and it's unfortunate to learn of any level of communication that has left you with a negative impression regarding your recent service experience. I would appreciate the chance to connect with you to discuss any concerns you may have. Please contact me when you are available. Thank you. ​Best, ​Michael Stevens Sales Director 858-486-6560 x.2144 mike@pwyag.com Poway Auto Group

September 12, 2019

No appointment but they squeezed me in Thought I had an appointment made... in fact did not. Was able to be squeezed in and done sooner than expected and car service to and from my house. More

by Kristin Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 12, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

We will always do what we can to meet your needs, Kristin. Thank you for giving us the opportunity. We hope that you will visit again soon.

August 06, 2019

Oil Change. In and out in under 1 hour. Had an appointment. Scheduled for 1 hour but was done just over 30 min. Have had only Great Experience so far. They are always very courteous. I highl More

by gew54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for taking the time to share your outstanding experience with Mike in our Service Department! Glad to hear our team took care of you and your vehicle in a speedy fashion. Looking forward to helping you out in the future when you need it!

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