Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Gregory Cooper did an excellent job with servicing my car. I was kept informed of the service on my vehicle and when the technician would be finished. I give him a 5 star rating. car. I was kept informed of the service on my vehicle and when the technician would be finished. I give him a 5 star rating. More

This is a wonderful dealership everyone was kind and helpful on my visit especially the young gentleman names Gregory helpful on my visit especially the young gentleman names Gregory More

the service department since Pedder took over has significantly declined. it's incredibly hard to get an appointment, they don't provide accurate estimates for how long they'll keep your car, and th significantly declined. it's incredibly hard to get an appointment, they don't provide accurate estimates for how long they'll keep your car, and they no longer offer loaner vehicles until after they diagnose the car (which relates to their estimates - they say it'll take 3-4 days to diagnose). We have two 2022 Jeep 4XEs and they have required an inordinate number of service visits, so this is very painful for my family. Izsabella was fine to work with, so this review is NOT about her directly, but rather about the dealership. More

Everyone is nice and very helpful. Good communication. I always got updates and they fixed my truck. Good communication. I always got updates and they fixed my truck. More

Todo muy bien muy amable el personal del servicio y muy rápido el servicio de el carro rápido el servicio de el carro More

Excellent customer service, the service my car punctual. I highly recommend doing business with Pedder Chrysler Poway I highly recommend doing business with Pedder Chrysler Poway More

Excellent service! !! Staff was attentive, timely and professional. We received accurate estimates and updates. Thank you thank you !! Staff was attentive, timely and professional. We received accurate estimates and updates. Thank you thank you More

I always do my car service at poway service center. .always excellent service, well accomodated and worth the price.. .always excellent service, well accomodated and worth the price.. More

They kept my 2024 Jeep Wrangler for seven weeks, and despite replicating the problems (all mechanical issues coming from the right front wheel), they couldn't figure out how to repair it. I got a new hy despite replicating the problems (all mechanical issues coming from the right front wheel), they couldn't figure out how to repair it. I got a new hydraulic chain tensioner, new front brakes and rotors, and two new dents in my doors, which they fixed for free. And they managed to put over 100 miles on it in that time. The service advisor, Kevin, was very nice, but it was a colossal waste of time, and the original problems still exist. More

Two weeks in shop, heater still not working dent in door and it is scratched and it is scratched More