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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,813 Reviews
Call Service Center (352) 622-4111

3,813 Reviews of Pearson Nissan Of Ocala - Service Center

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July 09, 2023

They treat you with Courtesy,and get you driving your new car,is a very good experience. More

by LAQUEEN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hernandez , Jim Spaulding
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Jul 11, 2023 -

Pearson Nissan Of Ocala responded

Thank you for trusting the Pearson Nissan of Ocala team with your business! We appreciate you taking the time to share this kind feedback and look forward to serving you again next time. Take care!

July 09, 2023

We have been treated quite fairly every time we get service. Our car is 10 years old and we have been keeping up with the periodic service requirements as outlined by Nissan for all that time. More

by MYSHADOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the positive feedback! We're glad to hear that our team at Pearson Nissan of Ocala has consistently provided fair and reliable service for your 10-year-old car. We appreciate your loyalty and trust in us. Have a great day! - Pearson Nissan of Ocala

July 08, 2023

This is the third vehicle I have purchased from Pearson. This was my best experience with everyone involved More

by ILWANA75
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Thank you for your continued trust in the Pearson Nissan of Ocala team! We hope you enjoy your new vehicle and look forward to working with you again next time!

July 08, 2023

Isaac is the go to person that meet exceptional needs for customers. I am a Happy Customer. More

by WLATOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Thank you for being a Pearson Nissan of Ocala customer! We're so glad Isaac & the team continue to earn your support and we look forward to seeing you at your next visit. Have a wonderful day!

July 08, 2023

Servicio exelente y muy atentos Cuando llegue a mi cita me estaban esperando la sala de espera es muy cómoda More

by PEDRO LIONEL ALMENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Pearson Nissan Of Ocala responded

¡Gracias por visitarnos, Pedro! ¡Esperamos verte nuevamente en el futuro! - Pearson Nissan of Ocala

July 07, 2023

Nissan of Ocala is a big rip off they tried to to charge me 78.00 for a pair windshield wiper blades. I was very humiliated. More

by LAWANNASTEVENSDIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Pearson Nissan Of Ocala responded

Lawanna, We regret to hear about your experience. We strive to provide fair and competitive pricing for all of our products and services, so it's disappointing that we left the wrong impression. If you would like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 07, 2023

Excellent customer service although the issue was t resolved. However they did find another vital issue and took care of it. More

by LUCIWISEMAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Hi Luci, thank you for taking the time to leave us a review! If there's anything else we can do to assist you, please don't hesitate to reach out. Have a great day! - The Pearson Nissan of Ocala Team

July 07, 2023

Great customer service, service advisor was very professional and helpful. All work performed was done correctly and in a timely manner. More

by CHELMETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad to hear that our service advisor provided professional and helpful customer service. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day! - Pearson Nissan of Ocala

July 06, 2023

Wonderful service. Isaac took care of my car right away, Short waiting time. Very courteous and friendly. More

by MORTIZ003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Pearson Nissan Of Ocala responded

Thank you for the review, Mortiz! We're glad to hear that Isaac provided you with wonderful service and made sure your car was taken care of promptly. We appreciate your kind words and hope to see you again at Pearson Nissan of Ocala!

July 05, 2023

Zach is the best service advisor I have ever dealt with…. . he is the reason I stay with this Dealer More

by BOB.WITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Pearson Nissan Of Ocala responded

Hi Bob! Thank you so much for your wonderful feedback! We greatly appreciate your kind words about Zach, and we're thrilled to hear that he has provided you with exceptional service at Pearson Nissan of Ocala. Zach is an asset to our team and he will be glad to hear this feedback. We look forward to seeing you again!

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