Pearson Nissan Of Ocala - Service Center

not satisfied i want a refund I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier truck. They charged me $120.00 plus tax for them to turn off the engine light again. I was in the dealership for 3 hours. When Chuck came with the bill and told me that my charge was $120.00 plus tax because they had to reprogram the vehicle to correct the problem, I was shocked! NO ONE came and told me there was going to be a charge let alone a $120.00 charge. I was given NO Estimate, nor would I have given an Approval for a service that should have been covered under my Wrap insurance. That kind of repair should be covered, it is a malfunction. I just wanted to get out of there...went to the cashier paid a total of $134.82 and got a receipt. The receipt had no details on the repair work. Prior to leaving I spoke to Gary and Jim. When I got home Gary called to followed up with an explanation of the details and reason for the charge. He tried, it's just not sitting well with my spirit. I am requesting a full refund. More

this is nice guy the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix More

Very good We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well m We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well maintained. More

Nice service Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend sug Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend suggested I try Walmart because their oil change prices are cheaper. More

Nice place for service Very comfortable place to wait while truck was being serviced. Everyone was very nice. Isaac was very polite and knowledgeable. Salesman are a little Very comfortable place to wait while truck was being serviced. Everyone was very nice. Isaac was very polite and knowledgeable. Salesman are a little bit More

Jimmy is the man!! Would not come and get any service if Jimmy was not there!! He makes every visit the best! cant say enough good things about him! Would not come and get any service if Jimmy was not there!! He makes every visit the best! cant say enough good things about him! More

Just would you would expect. Service and staff at Pearson Nissan are always top notch. The waiting area is comfortable and the staff very accommodating. I would not consider going Service and staff at Pearson Nissan are always top notch. The waiting area is comfortable and the staff very accommodating. I would not consider going elsewhere. More