Pearson Nissan Of Ocala - Service Center

Frontier Truck towed to location due to nonstart. Pearson Nissan contacted me in the am after my Frontier truck towed to their location due to nonstart. AAA attempted to jump vehicle but indicated bat Pearson Nissan contacted me in the am after my Frontier truck towed to their location due to nonstart. AAA attempted to jump vehicle but indicated battery not the issue. Pearson contated me later in the day after determining clutch switch the issue. Part would be ordered and vehicle ready the next day. Pearson very upfront about the cost to fix and the options available. Purchased new battery also. Very pleased with how Pearson handled the situation and contacting me when the vehicle ready. More

update of used truck engine and fluids Everyone was very helpful and quick to get us in and out. Truck service was completed quickly and received a call to let us know it was ready. Everyone was very helpful and quick to get us in and out. Truck service was completed quickly and received a call to let us know it was ready. More

The service advisor, McQuaig really took care of me and my vehicle while it was being serviced. And the greeter, Angel, was very polite and super friendly when I entered and exited the service center! my vehicle while it was being serviced. And the greeter, Angel, was very polite and super friendly when I entered and exited the service center! More

Nissan Murano maintenance It was past time for my regular maintenance, which I couldn't do this time because of the stay at home request and I'm in the vulnerable group - 73 ye It was past time for my regular maintenance, which I couldn't do this time because of the stay at home request and I'm in the vulnerable group - 73 years old and multiple health issues, including being handicapped. I tried to get in touch with someone at their place of business ahead of time to know if I could wait in a protected area. No one returned my call or e-mail, until the morning before service, the woman who answered the phone, I think he name was Ruth, helped me out and told me there were chairs in the garage area and they would stay away from me. So, because of her, I was pleased with my experience on the day OF the maintenance service, There was also a protective shield up at the payment counter and I observed someone cleaning surfaces during the time I was waiting. I know everyone is super busy, but maybe your company could improve the response to calls, messages, and e-mails concerning something as serious as what I was asking. Because I was helped the day before, I kept my needed maintenance appointment, instead of cancelling it. My vehicle is important, but not more important than my health. Thank you and hopefully next time I'm in, the car wash service will be available. Everyone I came in contact with respected my wishes by keeping away from me. More

car in need of an oil change and check-up. this is an excellent dealership. every employee is a credit to your ability to obtain quality personnel. Nobody likes to take their car in for serv this is an excellent dealership. every employee is a credit to your ability to obtain quality personnel. Nobody likes to take their car in for service - buy you make it a pleasant experiemce. More

I was given a same day appointment. Need I say more? I was thankful to be taken care of. Mr Purdy was thoroughly helpful. Thanks was thankful to be taken care of. Mr Purdy was thoroughly helpful. Thanks More

excellent service. kind. i got in out in timely manner. they even get me a coupon for 25 percent off! washed my truck too. Felt good safe being there! they even get me a coupon for 25 percent off! washed my truck too. Felt good safe being there! More

I was running errands and totally forgot to make appointment for a oil change. Stopped by the service department to see Jimmy and took my vehicle in right away for service. Thank you Jimmy ! appointment for a oil change. Stopped by the service department to see Jimmy and took my vehicle in right away for service. Thank you Jimmy ! More

Very kind people that work there We needed to take care of a recall on our Murano. It took a bit of time, but we were comfortable and well provided for. My husband has a hard time wal We needed to take care of a recall on our Murano. It took a bit of time, but we were comfortable and well provided for. My husband has a hard time walking and one of the staff took notice and drove the car right up to my husband so he would not have to walk. More

Quailty Customer Service Took Company vehicle for Warranty work and every person I came in contact with was very friendly and courteous. The company I work for is waiting for Took Company vehicle for Warranty work and every person I came in contact with was very friendly and courteous. The company I work for is waiting for Pearson Nissan to get approved to work on High Top Nissan vans, so we can continue to do service here. More