Pearson Nissan Of Ocala - Service Center

Prompt service.Friendly staff.Clean facility.I was Prompt service. Friendly staff. Clean facility. I was greeted a soon as I drove in the service bay. Brian Purdy, my service rep, was available alm Prompt service. Friendly staff. Clean facility. I was greeted a soon as I drove in the service bay. Brian Purdy, my service rep, was available almost immediately to get my car serviced. Thanks Pearson Nissan More

Totally impressed with the interest that Brian service advisor and Pedro took to fix our AC issue. Very good employees! They should be commended! Brian has asked we give him a follow up call to verify the advisor and Pedro took to fix our AC issue. Very good employees! They should be commended! Brian has asked we give him a follow up call to verify they fixed our intermittent AC problem because it was difficult to determine problem! More

I called, y'all hauled!! For real, I called about my battery and Bryan had me in there within hours. My time was brief, but most definitely worth the less than an hour that I spent for service! Thanks!! battery and Bryan had me in there within hours. My time was brief, but most definitely worth the less than an hour that I spent for service! Thanks!!! More

Routine Maintenance The service was excellent but requiring a written review is a hassle and to mandate a 25 word minimum is ridiculous. Please don't ask again. The service was excellent but requiring a written review is a hassle and to mandate a 25 word minimum is ridiculous. Please don't ask again. More

Gary Bradley will not talk to you if you have a problem and will not call you back no matter how many messages you leave for him. I brought my car here as the airbag light was flashing and they told me it and will not call you back no matter how many messages you leave for him. I brought my car here as the airbag light was flashing and they told me it needed a sensor and would cost $457 to fix. I paid their estimate but it was not fixed. They then told me they would fix it for an addl $650 or so as it needed a clock spring. They offered me 15% off the new job. This is not right as they are the ones who misdiagnosed the problem. They should apply what I have already paid to the new job but Mr Bradley will not speak to me about it. This is how they treat a long time good customer of 13 years. He is not doing his job as the service manager. More

Brian Purdy was the best.You are licky to have him as an employee.He took the time and try to clean my windows.In the morning for some reason I can't see.Some kind of fiml on them. He didn't have to do tha employee.He took the time and try to clean my windows.In the morning for some reason I can't see.Some kind of fiml on them. He didn't have to do that.He is great!!!!! More

My service rep. was beyond what I have experienced at any Nissan. He was respectful with distance and went above and beyond to reassure my comfort as well as my cars care. Nissan. He was respectful with distance and went above and beyond to reassure my comfort as well as my cars care. More

Great experience! The young man who took care of me was kind and considerate. He had the issue taken care of in a very timely manner. Also, the service area was spotl The young man who took care of me was kind and considerate. He had the issue taken care of in a very timely manner. Also, the service area was spotless and seemed to run like a well-oiled machine. More

I had come in because I was having problems with another Nissan dealership and Pearson fixed everything Maus couldn’t in a pretty timely manner Nissan dealership and Pearson fixed everything Maus couldn’t in a pretty timely manner More

I was very unhappy with my visit to the dealership for my battery service. The service person who took care of me said that the battery was just fine even thought I told him that I had to jump out to get th battery service. The service person who took care of me said that the battery was just fine even thought I told him that I had to jump out to get there. I was told that I should let the car sit over night and let out be towed (at my expense). I just ordered a new battery and it seems to be working fine. I'll take my business to someone who is interested in helping me and not just avoiding paying under the warranty that was just about to end. Nice scam! Time for a Toyota! More