Pearson Nissan Of Ocala - Service Center

great your service dept is wonderful, and goes that extra miles when asked...l have been very pleased with the service overall. Your sales dept is a differ your service dept is wonderful, and goes that extra miles when asked...l have been very pleased with the service overall. Your sales dept is a different story More

Took my car in yesterday because it wasn’t starting, Brian in service answered the phone before I came and did a wonderful job attending to me my whole visit. Service was quick and decently priced. Will Brian in service answered the phone before I came and did a wonderful job attending to me my whole visit. Service was quick and decently priced. Will be back. More

Very professional & courteous service I was very impressed with my service provider, Brian Purdue. He’s knowledgeable and courteous. I will definitely use this dealer for all my future aut I was very impressed with my service provider, Brian Purdue. He’s knowledgeable and courteous. I will definitely use this dealer for all my future auto service needs. More

Everyone was wearing a mask and I felt safe. Checking in was quick and I didn’t have to wait too long. Bryan was very helpful. I will definitely come back. was quick and I didn’t have to wait too long. Bryan was very helpful. I will definitely come back. More

Service adviser was polite Overall the experiences I have had with the service center has been nothing but pleasant. All work was done in a timely manner. would recommend Overall the experiences I have had with the service center has been nothing but pleasant. All work was done in a timely manner. would recommend More

Easy and comfortable experience. Visited for routine service (OLF) and tire rotation on my 2018 Murano. Very friendly and welcoming personnel. Settled in to the waiting area/room an Visited for routine service (OLF) and tire rotation on my 2018 Murano. Very friendly and welcoming personnel. Settled in to the waiting area/room and enjoyed some morning TV and fellow customer conversations. Plenty of room in the waiting area for safe distancing. There was frequent cleaning of door handles and common area spaces for snacks/coffee/cold drinks. Very nice, easy comfortable experience. I'll be back. More

Have not had a issue. The service is great, and wait time is within timely fashion. The refreshments and coffee is definitely to customer satisfaction. time is within timely fashion. The refreshments and coffee is definitely to customer satisfaction. More

Lack of empathy for at risk customers during pandemic Service was great. Took care of all the issues promptly. My complaint is that a good number of employees were not wearing masks. The service person Service was great. Took care of all the issues promptly. My complaint is that a good number of employees were not wearing masks. The service personnel all appeared to be wearing them but sales, including management, were not. Based on my observations, I did not feel comfortable at this dealership and will seriously consider going elsewhere in the furure. More

Not happy For the second time my assigned service person was late for work, thank goodness Isaac Velaquez took charge and made my visit seem important to your d For the second time my assigned service person was late for work, thank goodness Isaac Velaquez took charge and made my visit seem important to your dealership. Then I got an email telling me I missed my service for my car, I received this email on the 6th and I had service on my car on the 3rd. Need to get your records together!! I love my car. More

Isaac Velazquez is great Awesome employee you have here! Attentive, polite, really dug into the problem and addressed it. Good to do business with someone like him and especi Awesome employee you have here! Attentive, polite, really dug into the problem and addressed it. Good to do business with someone like him and especially since he has served our great nation in the military. More