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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,843 Reviews

3,843 Reviews of Pearson Nissan Of Ocala - Service Center

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September 10, 2020

Performed follow up cooling system flush after another service department did warranty replacement of water pump. Pearson charged significantly less than the other service department. More

by SWADE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred "Al Jay" Icalla, nichole burchett
September 09, 2020

Excellent service. Went in for a ticking from a fan, ended up being worked in 10 minutes later, done in 30 minutes. Highly recommend their service department More

by SBOLLINGER85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

I was really pleased with the service and the personnel that work at your dealership. I was especially pleased with Robert who drove me to the mall and asked me to call him when I needed to be picked up. More

by JEANMUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert “the man of many titles” but van driver for me
September 07, 2020

Excellent service and communication! George St. John explained the process to request warranty authorization for my particular issue and the process to order and Install parts. More

by COTTON.ERIK2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George St. John
September 06, 2020

I have found the dealership staff very friendly and accommodating. George St. John, my service advisor, made a negative situation into a positive one. His customer service was excellent. More

by ALOHABO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
September 05, 2020

Jimmy was very helpful and attentive to my car needs. I didn’t have to wait long for my car to be ready. Definitely will recommend Jimmy at Nissan to all my friends and family. More

by drcoinshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

Brian is the most personable caring service advisor in service Goes out of his way to help and make sure you are happy before you leave. Nissan needs more people like him! More

by SMCMILLER.2950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 04, 2020

I moved my service to Pearson due to the service center treatment. Straight talk with no pushing to make decisions before I am ready. Isaac is ready to set appointments that fit my schedule. More

by DABBY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

did a fine job on my recall and having a 25 word minimum is ridiculous... you either do well or do poorly, enough said. REALLY? More

by EDWARDJGALIZIAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
September 02, 2020

The service rep was extremely helpful. He was very knowledgeable and explained everything very thoroughly. I am very satisfied with the service and experience with Nissan of Ocala. More

by abcd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
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