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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,905 Reviews

3,905 Reviews of Pearson Nissan Of Ocala - Service Center

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January 11, 2025

Cristina was very helpful and professional. The initial quote was different from the final issue. They installed a remanufactured alternator but they charge me for a new one. More

by CARRIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosado
Jan 21, 2025 -

Pearson Nissan Of Ocala responded

Thank you for sharing your feedback. We’re glad to hear that Cristina was helpful and professional during your visit. We apologize for the confusion regarding the quote and the alternator charge. This is not the experience we want to provide, and we’ll be looking into this issue to ensure it’s resolved. Please contact us directly so we can address this matter and make things right for you.

January 10, 2025

Got me in fast got the work done quickly at the stated price. Fast friendly quick service. One of the best dealerships that I have been to for service work. More

by nebeljeff22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ziegaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Excellent service nice polite and very courteous personnel always willing to help and go out of their way for thei customers More

by gerardo1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Purchase of truck was made very easy. All issued handled to my satisfaction. Very creative financing options. More

by burdettebob
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Fantastic experience and service by Christina as always. She makes coming in for my service worth the extra moment. More

by BENGHIATSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

I always feel comfortable sending my son with his car for service. Vanessa is great at explaining things to him and making sure everything gets taken care of in a timely and cost effective way. More

by SARAHJ1076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Pearson Nissan Of Ocala responded

We’re truly honored by your feedback! Knowing that you feel comfortable sending your son to us for service means so much. Vanessa takes great pride in ensuring our customers feel informed and confident, and we’re thrilled to hear she’s been such a reliable and helpful resource for your family. Your trust is incredibly valuable to us, and we’re grateful for the opportunity to continue taking care of your automotive needs. If there’s ever anything else we can do, please don’t hesitate to reach out. Thank you for choosing us!

January 05, 2025

You can trust the Pearson Nissan service department to find and fix any issue you may have with your vehicle. Vanessa is a very competent service advisor who cares about meeting the needs of the customers More

by PAHODGES
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Pearson Nissan Of Ocala responded

Thank you for your trust and kind words about our service department! We’re delighted to hear that Vanessa’s dedication and expertise stood out to you. She truly cares about ensuring every customer’s needs are met, and it’s wonderful to know her efforts made a difference.

January 05, 2025

Vanessa Dean is a very conscientious service advisor, explains necessary services and the costs involved thoroughly. More

by VILLARREALFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert (porter) intelligent young man a keeper.
Jan 06, 2025 -

Pearson Nissan Of Ocala responded

We are so glad that Vanessa was able to provide truly exceptional service.

January 05, 2025

You have the best people at your office. David is very helpful and professional. Myra is excellent at her job . I enjoyed working with them.. The prices are very reasonable and the best in t More

by Abdul Barhoush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McQuage and Myra at the service department
Jan 06, 2025 -

Pearson Nissan Of Ocala responded

"Thank you for the wonderful review! We are thrilled that David and Maira were able to provide truly exceptional service. If there’s anything else you need, please don’t hesitate to let us know."

January 04, 2025

Always a great experience that is why I keep coming back to Pearson Nissan. Thank you. More

by Brienababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Pearson Nissan Of Ocala responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that you always have a great experience with us. Your continued trust and support mean the world to us. If there’s ever anything you need, don’t hesitate to reach out. We look forward to serving you again soon!

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