Pearson Nissan Of Ocala

My 2014 Nissan 370 Z developed a wiring problem that was very difficult to diagnose because it was intermittent, cause different check engine codes and a limp car response at times. Your service crew was a very difficult to diagnose because it was intermittent, cause different check engine codes and a limp car response at times. Your service crew was able to find and fix the problem because of their high level of expertise and professionalism..Professional dealer service is key to long term customer loyalty. More

After I purchased my vehicle, Evan was outside and offered to help me figure out some of the new gadgets inside. He was a really nice guy and very helpful. offered to help me figure out some of the new gadgets inside. He was a really nice guy and very helpful. More

I spent some time working with Pearson Nissan of Ocala to find the truck I wanted. The sales manager John, and the salesman John were great to work with. It took me a few times to find what I wanted but they find the truck I wanted. The sales manager John, and the salesman John were great to work with. It took me a few times to find what I wanted but they got it, and got my business. There were other dealers who said they would help, find what I wanted but at the end of the day I ran into excuses. John, and also Jessica in sales I believe helped a lot. The sales person John, was very helpful and friendly, not pushy, like 98 percent of others. I would recommend him. More

Staff are always pleasant and very helpful. I have purchased my last 2 vehicles from Pearson Nissan and will continue to recommend them and remain a loyal customer. I have purchased my last 2 vehicles from Pearson Nissan and will continue to recommend them and remain a loyal customer. More

I've never heard of a service center that would not vacuum and wash your car after servicing. vacuum and wash your car after servicing. More

Service was done on my car in Ocala. Very welcoming & professional staff. Samantha was my advisor & she explained the process, & made sure I was comfortable while waiting. Excellen Very welcoming & professional staff. Samantha was my advisor & she explained the process, & made sure I was comfortable while waiting. Excellent customer service - Thank you Donna More

I’ve been using Pearson Nissan for years and it will always be the only place I take my car always be the only place I take my car More

fast appointment and fast service and fast check in and check out. Easy to do. check out. Easy to do. More

Christina in service helped me she kept me informed every step of the way. It was a very pleasant experience start to finish . step of the way. It was a very pleasant experience start to finish . More

I unfortunately was unable to make it to the dealership so I had my mother drop it off for me. The appointment was at 7:30 am. When she arrived, the advisor who was supposed to be there showed up 30 minute so I had my mother drop it off for me. The appointment was at 7:30 am. When she arrived, the advisor who was supposed to be there showed up 30 minutes late and the other advisors gave her the run around. It took them 2 hours to check and see if a tire was in stock. They informed my mother that the car wouldn’t be ready for another 3-4 hours when all I need was an oil change and a tire changed. After she departed the dealership and got back to her office, 10 minutes later, she was informed that the car was ready to be picked up. When she picked up the car, they continued to bombard her About other things that could’ve been taken care of at a later date. Also adding in the fact that I have warranty coverage on my car and was told I had to pay the full price even though I have bumper to bumper warranty on everything. The sticker on my windshield for my oil change also has the wrong date on it. My experience and my mom’s could have been better if their communication and coordination was much better. I am grateful for the mechanics and all the work that they did on the car. I hope Pearson can take this as criticism and improve on a couple of things. More