Paul Thigpen Ford - Service Center

When I call for an appointment the service department is always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied customer. More

The service department at PTF is outstanding! Polite and courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. More

I am always a satisfied customer at Paul Thigpen in Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. More

I also experience excellent service there. The guys there are very pleasant and helpful. I live 60 miles away from that dealership and prefer to come there to have my vehicle serviced. are very pleasant and helpful. I live 60 miles away from that dealership and prefer to come there to have my vehicle serviced. More

Best service around Have been a customer here for many many years. Have always been treated well. First class dealer, first class service . Will recommend to anyone looki Have been a customer here for many many years. Have always been treated well. First class dealer, first class service . Will recommend to anyone looking for a good new or used car or truck. More

Amazing .. Guys in the service department are more than great! They are always jolly and at the same time they are making sure I am comfortable and pleased. I .. Guys in the service department are more than great! They are always jolly and at the same time they are making sure I am comfortable and pleased. I never have to wonder about whats going on with my car because they are steady keeping me informed. More

Warranty Service was great I called to set up an appointment to do a fix on a recall for daytime running lights. They got the truck in on time and fixed it in a little over an I called to set up an appointment to do a fix on a recall for daytime running lights. They got the truck in on time and fixed it in a little over an hour. More

Staff is professional. Good Morning, I called made an appointment which was to my convenience. I arrived a little early before my appointment and they began on my vehicle sh Good Morning, I called made an appointment which was to my convenience. I arrived a little early before my appointment and they began on my vehicle shortly after I arrived. I appreciate their promptness and professionalism. There was a recall that I did not know about, Mr. Jones explained that and the repair was made at the same time. Thanks for the excellent service. Stay safe and healthy. More

Carried truck for recall went to pick it up and they suggested 2100.00 worth repairs. Carried to independent shop and they said only legitimate recommendation on entire sheet was leaky radiator hose. I suggested 2100.00 worth repairs. Carried to independent shop and they said only legitimate recommendation on entire sheet was leaky radiator hose. Installed for 79.00. Not sure I trust their service department. More

Amazing Service They always give the utmost attention to every visit, are very polite and helpful. I come here for service each time, a most pleasant experience. They always give the utmost attention to every visit, are very polite and helpful. I come here for service each time, a most pleasant experience. More