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Paul Thigpen Ford
Vidalia, GA
94 Reviews
Are you in the market for a new car and looking for a reliable dealership? Look no further than Paul Thigpen Ford. Paul Thigpen Ford is a family-owned business that has proudly served the community for over 40 years. Our website is designed to provide a seamless car-buying experience for customers, whether you’re searching for a new or used vehicle. Our homepage is straightforward to navigate, with clear tabs at the top for new, used, and certified pre-owned cars. Each account also features drop-down menus for further filtering by make, model, price range, and more. We are making it simple for customers to find the vehicle they want. A user-friendly website makes it incredibly easy to find a specific car and view its details, photos, and pricing. The virtual showroom is another user-friendly feature of the Paul Thigpen Ford homepage. Customers can browse vehicles at their leisure, with detailed information and photos for each car. We aim to make the car-buying experience less daunting and more enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 94 reviews
May 14, 2025
If you want good customer service, this is the place. All of the staff care about you, not just your money. I have my dream truck, the first new vehicle I have ever owned. The whole family loves it. Did All of the staff care about you, not just your money. I have my dream truck, the first new vehicle I have ever owned. The whole family loves it. Did I mention all the free maintenance for a year? My windows are even being tinted at no cost to me. More
by danielsayles
Employees Worked With
Other Employees :
Brandon (Sales),Phillip(Finance)
May 12, 2025
I made my service appointment with ease. They got me in and out ! Service Advisor Amanda was courteous and professional! I will return when my car needs service again! They got me in and out ! Service Advisor Amanda was courteous and professional! I will return when my car needs service again! More
by Jollykeenagers
Employees Worked With
Landon Smith tech
May 10, 2025
Very quick & great service, got me in earlier for my oil change then my appointment. change then my appointment. More
by gcellio
April 04, 2025
Isaiah Harris was knowledgeable, efficient, and expedited our purchase. It was my first purchase from this dealership and I would do business there again. our purchase. It was my first purchase from this dealership and I would do business there again. More
by mtwade
Employees Worked With
Isaiah Harris and the finance manager
March 31, 2025
The service department always gets me in quickly and does a great job with my truck. They don’t suggest more than I need and their prices are fair. There was a problem with my service this last time but they a great job with my truck. They don’t suggest more than I need and their prices are fair. There was a problem with my service this last time but they made it right. More
by jennac
Employees Worked With
Amanda
March 23, 2025
Great service! I would highly recommend them. They are always good getting my truck in for service when i need it done quick. I would highly recommend them. They are always good getting my truck in for service when i need it done quick. More
by leed
June 27, 2024
I had the opportunity to meet Kaden Priest as a sales rep. Mr. Priest was polite, respectable, courteous and a shrewd businessman. I also had the pleasure of meeting Kaden's father who was also very cour rep. Mr. Priest was polite, respectable, courteous and a shrewd businessman. I also had the pleasure of meeting Kaden's father who was also very courteous and polite. I was very pleased with the business transaction and I highly recommend talking with Kaden Priest before one spends their money on a new or used vehicle. Kaden Priest is definitely an asset to Paul Thigpen Ford and I look forward to doing business with the young man in the future. If a vehicle buyer is looking for a good salesman at Paul Thigpen Ford just ask for Kaden Priest. More
by Robbyn Day
Employees Worked With
March 13, 2024
Dealership is not worth dealing with. Tried to get them to answer if they were interested in selling a vehicle for a profit that they purchased for 11500 dollars. My offer of a profit o Tried to get them to answer if they were interested in selling a vehicle for a profit that they purchased for 11500 dollars. My offer of a profit of 1500 wasn't enough. They wanted to make 8500.00. I understand making a profit, but being crooked is another thing. Never do business with these crooks. More
by Jvsandcom
June 10, 2023
Paul Thigpen Ford in Waynesboro. They are your best friend until you sign those papers then good luck getting anything done. Bought a brand new 2023 f150 with 30 miles on it, it has They are your best friend until you sign those papers then good luck getting anything done. Bought a brand new 2023 f150 with 30 miles on it, it has a vibration and they told me it's the tires, we'll sell you a set at our cost, didn't try anything to solve the problem. Now i have to buy $800 set of tires to find out if that's the problem. I knew how this dealer was going in from other people's reviews but i tried them, so much for first impressions. Stay away from all Paul Thigpen dealership's. More
by johnanddeb6134
Employees Worked With
Zack
