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Paul Thigpen Ford
Vidalia, GA
73 Reviews
Are you in the market for a new car and looking for a reliable dealership? Look no further than Paul Thigpen Ford. Paul Thigpen Ford is a family-owned business that has proudly served the community for over 40 years. Our website is designed to provide a seamless car-buying experience for customers, whether you’re searching for a new or used vehicle. Our homepage is straightforward to navigate, with clear tabs at the top for new, used, and certified pre-owned cars. Each account also features drop-down menus for further filtering by make, model, price range, and more. We are making it simple for customers to find the vehicle they want. A user-friendly website makes it incredibly easy to find a specific car and view its details, photos, and pricing. The virtual showroom is another user-friendly feature of the Paul Thigpen Ford homepage. Customers can browse vehicles at their leisure, with detailed information and photos for each car. We aim to make the car-buying experience less daunting and more enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 73 reviews
July 06, 2021
Thanks Destiny,Allen,Glenn,&Jordan for making it work. Thought I was stuck in my current ride but I got what I really wanted and a payment I could handle. Y’all rock!! Thought I was stuck in my current ride but I got what I really wanted and a payment I could handle. Y’all rock!! More
by dale.smith.lisa
Employees Worked With
Destiny. Allen Ambrose, Jordan Fox, Glenn O’Neal
May 20, 2021
The staff was helpful and they really made things happen for us and we really appreciated them looking out for us, and we would recommend them to others. for us and we really appreciated them looking out for us, and we would recommend them to others. More
by Dott2007
Employees Worked With
Reyna,Jordan
May 12, 2021
Great experience! George and the rest of the. Crew made it a very smooth and easy experience.I would definitely recommend this dealership! They work to get you what you want it a very smooth and easy experience.I would definitely recommend this dealership! They work to get you what you want More
by srnewton1
Employees Worked With
George and a couple of others that I can’t remember their names
November 26, 2020
Their service department is incompetent. I was very unsatisfied. I will not ever recomend them to anyone. Part was on back order for two months. Never got the work finished. unsatisfied. I will not ever recomend them to anyone. Part was on back order for two months. Never got the work finished. More
by judiha70
Employees Worked With
Maurece
September 22, 2020
Always excellent service in a timely manner. The staff is friendly and answers questions and concerns patiently and in a manner that goes above and beyond customer expectations. friendly and answers questions and concerns patiently and in a manner that goes above and beyond customer expectations. More
by Panther Always
Employees Worked With
Martrell Franklin
September 10, 2020
When I call for an appointment the service department is always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied customer. More
by Missgrace
Employees Worked With
Kenneth Jones
August 27, 2020
The service department at PTF is outstanding! Polite and courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. More
by cmgriffin1975
Employees Worked With
Kenny Jones
August 23, 2020
I am always a satisfied customer at Paul Thigpen in Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. More
by Mere
Employees Worked With
Martrell Franklin
