Paul Moak Subaru

Great service and always a pleasure to work with. Morgan is the best service manager I’ve ever worked with and I have had cars serviced at Mercedes and Porsche! Morgan is the best service manager I’ve ever worked with and I have had cars serviced at Mercedes and Porsche! More

Making the appointment was very easy. Service was professional and extremely quick. I have not had a bad experience so far! Kudos! Service was professional and extremely quick. I have not had a bad experience so far! Kudos! More

Brian B. always makes sure my 2015 Legacy gets everything it needs and nothing it doesn't. Good setting for waiting for your car (better once the renovation i always makes sure my 2015 Legacy gets everything it needs and nothing it doesn't. Good setting for waiting for your car (better once the renovation is completed!) though I got a free loaner last time. More

Paul Moak people have always been very nice and helpful from the start. We’re on a friendly first name basis with them all. from the start. We’re on a friendly first name basis with them all. More

The experience was good minus the financing . The finance manager did not shop rates for me . He said he did not because he didn’t want to hurt my score . I had to take time to shop and also ask The finance manager did not shop rates for me . He said he did not because he didn’t want to hurt my score . I had to take time to shop and also ask him to try to get a better rate . If I had not asked he would have just locked me in at a rate that was not best. Also after I changed rate I had to redo paperwork two times . First time he had original rate . Second time he had incorrect dollar amount. I did not get any type of deal on car . Paid MSRP. I guess this is to be considered on a new car. Would have been nice to feel like they gave me some sort of discount or additional accessory . Overall, experience was good minus financing . I will not deal with their financing in the future . More

Excellent. Very nice customer service. Salesman and finance person were great. Pleased with explanation regarding the car and the finance part Very nice customer service. Salesman and finance person were great. Pleased with explanation regarding the car and the finance part More

Very efficient. Very friendly. Great atmosphere. Comfortable waiting area. They want me satisfied and will do what they can to make it happen. Very friendly. Great atmosphere. Comfortable waiting area. They want me satisfied and will do what they can to make it happen. More

I continue to have the best experience with the Paul Moak Subaru Service Department. I worked with Brian my last visit, and he thoroughly explained exactly what work was needed. He kept me updated throughout Subaru Service Department. I worked with Brian my last visit, and he thoroughly explained exactly what work was needed. He kept me updated throughout the process and then summarized it all again at the end. The technician located a needed repair and they were able to complete it while my standard maintenance was done. He also found a special warranty I qualified for. Really thankful he went the extra mile for me! More

My service experience went very well. Very pleased. Appreciate my service each time I cone Very pleased. Appreciate my service each time I cone More

Pleasant to work with, no hassle and no pressuring. Had just what we were looking for. Had just what we were looking for. More