Paul Moak Honda

My visit to Paul Moak was unexpected. I was planning to purchase a vehicle later in the year, however, due to an accident I was forced to search for a vehicle much sooner. I went to the lot on a Sunday an purchase a vehicle later in the year, however, due to an accident I was forced to search for a vehicle much sooner. I went to the lot on a Sunday and saw a used SUV and fell in "love". I called the dealership the next day, and had to the pleasure of speaking with Mr. Kraft. I explained to him that I would like to test drive the vehicle, and I was very instrested. When I arrived he had the car washed and ready to go. After my test drive, Mr. Kraft immediately started on my application for credit. He was very diligent in working with the possible lenders. I was very impressed with the time and attention that he gave. The closing process was a dream, also, thanks to Mr. Warfield. The entire experience was stress free, which is what I needed, considering the circumstances. More

I went to Paul Moak not expecting anything different than any other dealership. I was never hasseled about making a purchase. I was able to browse the lot without being interrupted by anyone. Alex Lewis gave any other dealership. I was never hasseled about making a purchase. I was able to browse the lot without being interrupted by anyone. Alex Lewis gave me his business card and told me to call him when I was ready to purchase. I went back to the dealership to look again because I really wasn't sure what type of car I wanted. However, I did see the diamond I was seeking and it caught my eye immediately. Alex wasn't in that evening. However, I wrote down the stock number and called him the next day. I filled out the application for financing online. Alex took care of everything. I didn't have to go to the dealership that day until it was time for me to sign the papers. Alex Lewis contacted me throughout the process to inform me of what was going on. He even went out of his way to make sure I had a way to get there (I couldn't drive 2 cars). I had never experienced what I experienced at Paul Moak. The buying experience there was smooth as silk. Thanks Paul Moak and thanks Alex Lewis!!! More

My experience with Paul Moak Honda was great. Mr. Chadic did everything possible to help me find the car that was right for me, and to get me the best deal possible. I extremely enjoyed buying a car from h did everything possible to help me find the car that was right for me, and to get me the best deal possible. I extremely enjoyed buying a car from him and the Paul Moak dealership. More

I actually worked with a salesman from Paul Moak Subaru (see my review there), but Johnny Glass handled all the paperwork with me, including discussing the extended warranty and other options. Johnny was v (see my review there), but Johnny Glass handled all the paperwork with me, including discussing the extended warranty and other options. Johnny was very nice to work with and, this being my first car purchase, he made sure to explain everything to me in a very detailed way. He told me when he thought I didn't need a certain option that was being offered. Johnny was very friendly and helpful. More

I chose to buy a car at Paul Moak because they have the reputation of being fair and not pushy in their dealings with customers. Charlie Waite assisted me in choosing exactly the right vehicle for my need reputation of being fair and not pushy in their dealings with customers. Charlie Waite assisted me in choosing exactly the right vehicle for my needs. Through our conversation he recognized that I was looking for a reliable vehicle with good gas mileage, one that you can get in and out of without difficulty, and with good driver visiblity. From a list we chose several that I was interested in looking at. I test drove a CRV. Charlie was good to point out the features and patiently explain how various things worked before we set out. (I had been driving a 16-year-old car without most of the advantages and features you find in a new car.) After that test drive I was sold. Subsequently, Charlie introduced me to Jonathan Chadic, who was equally friendly and patient with my questions; he was very helpful in assisting me with completion of my paperwork. I felt confident in going to this dealership, and I was not disappointed. I would highly recommend it to anyone. More

Alex was very helpful during the entire process. He had a Honda Pilot that we were interested in and did not try to push a car that was above our intended price. He was very straightforward throughout the a Honda Pilot that we were interested in and did not try to push a car that was above our intended price. He was very straightforward throughout the entire process and did not attempt to hide fees. The next time I purchase a car, I will definitely see Alex first. I have had the Pilot he sold me for almost two years (I remembered to do review as I started browsing for a new car) and I have been very pleased with it. Zachary More

I contacted four dealerships by email and they had the lowest price. They did not ask for other dealers prices or try to make me come in before they would give me a price like some of the other dealershi lowest price. They did not ask for other dealers prices or try to make me come in before they would give me a price like some of the other dealerships. They also had the lowest document fee and they gave me a price on the model and options that I had chosen. I stated in the email that I was now willing to pay for any dealer installed options. I know those are low cost items that allow dealers high profit margins. They stated they did not have the color that I wanted in inventory but they would locate one for me. I told them that I did not want a car with high mileage if from another dealership far away and that I did not want one that had been inventory swapped before since it would have mileage from being driven to two dealersships. They said they would not charge me for any options that had been installed by the other dealer. They took a few days to get the car to me but they kept me informed without harassing me. We had time limitations when picking the car up and they had everything ready for us. Since we paid for the vehicle without financing, we only spent around 15 minutes at the dealership. The other dealership that we visited to test drive the car called us to the point that we stopped answering and returning their phone calls. They even continued even after we told them that we were busy over the holidays and we wouldn't do anything until after the holiday season so please contact us later. They also told us a price then tried to increase it over the phone. They said they received in a new one that day and that it was the color we wanted. When I told them it was the second color we said we liked he basically said that wasn't true and argued with me. The other dealership lost a sale due to being too pushy. I liked the salesman at first but his true colors came out. He even said that he would honor the original price and give up his commission. I am sorry, but I would never agree to work for free unless it is for a charity I support or for my family and friends. The stupid lifetime warranties and gimmicks (inspection stickers, free tire rotations, etc.) that they offer may fool some but they need to realize that not everyone falls for it. I decided to email and negotiate based on this experience. I ended up saving $800 and more importantly a lot of time and frustration. More

Paul Moak Honda ,I will admit gave me an experience in purchasing an automobile that will definetly have me returning. I feel confident and assurred knowing that I can recommend this dealership to my fami purchasing an automobile that will definetly have me returning. I feel confident and assurred knowing that I can recommend this dealership to my family and friends believing that they will be handled in a professional way and will also secure a good deal. I want to give Mr Alex Lewis a personal thank you for all of his efforts in helping me drive off the lot with the car I came for. Thank you Alex and the staff at Paul Moak Honda. God Bless, Kelvin D Bennett More

My experience at Paul Moak Honda was a wonderful one. Alex Lewis treated me with such professionalism and courtesy. Johnathan worked really hard on getting me approved and in a really nice affordable car Alex Lewis treated me with such professionalism and courtesy. Johnathan worked really hard on getting me approved and in a really nice affordable car. Great job guys! Thank you so very much! More

Very friendly people, easy to work with. Talked straight to us, did not try to harrass us. Service was quick and easy. We would use them again. to us, did not try to harrass us. Service was quick and easy. We would use them again. More