Paul Miller Toyota of West Caldwell

We had an outstanding experience at this dealership, thanks largely to the incredible customer service provided by our sales rep, Umair. He was attentive without being pushy, taking the time to understa thanks largely to the incredible customer service provided by our sales rep, Umair. He was attentive without being pushy, taking the time to understand exactly what we needed and answer every question with patience and clarity. His kindness made the entire process feel comfortable and stress-free, and his expertise was evident in the way he explained the different model options and features. He genuinely cared about helping us find the right car rather than just making a sale. He guided us through each step with honesty and professionalism, making the entire experience enjoyable from start to finish. We highly recommend Paul Miller Toyota—and especially Umair—to anyone looking for exceptional service and a smooth car-buying experience. More

I have gone to this dealership and the previous dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and frien dealership for 25 year's. I have always been treated well. Sergio was my service rep this time and has been in the past. He is professional and friendly. He answered all my questions without hesitation. This is the first time at the new service center and find it to be a very comfortable experience during my service. More

Kelsey was very helpful and professional As well as all the other staff members that helped us with the service of our 2019 Tacoma the other staff members that helped us with the service of our 2019 Tacoma More

Its just beyond our expectations and we gladly recommend it to friends and family ! Keep up the good work! it to friends and family ! Keep up the good work! More

Excellent service by this dealership. I should Visit next time. Thank you a lot of it. I should Visit next time. Thank you a lot of it. More

They got the job done ever with all the obstacles we faced. The service advisor was on point contacting me through the hole experience and that made me feel like I was talking to the right people thank faced. The service advisor was on point contacting me through the hole experience and that made me feel like I was talking to the right people thank you again Sergio. More

I was extremely happy with the service. Waited in a very comfortable waiting area with refreshments. They were organized, pleasant and professional, and my car was done quickly. Love that t Waited in a very comfortable waiting area with refreshments. They were organized, pleasant and professional, and my car was done quickly. Love that they washed the car, afterwards. More

Oil change, maintenance repairs and service checkup done very well, in time. Called back for pick up in good time, brought the car to the lobby. Overall excellent performance very well, in time. Called back for pick up in good time, brought the car to the lobby. Overall excellent performance More

Kelsey was so supportive and patient. The video sent to me on the condition of the vehicle was very informative. Overall the experience was great! The video sent to me on the condition of the vehicle was very informative. Overall the experience was great! More

Service was very good. And i am happy to become part of the family .clean space too And i am happy to become part of the family .clean space too More