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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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August 05, 2021

Excellent service all around.Service agent was very knowledgeable and prompt. Car was washed and ready for pickup when promised.I would recommend you to all my friends More

by WELUVCARIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Shai values customer input and resolves issues promptly. Will definitely bring my car back for future service. Everyone in the service department was pleasant to deal with and kept me up to date. More

by lsalgado1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Appointment QuickService QuickBreakfast nice Appointment Quick Service Quick Breakfast nice touch Staff Friendly Car Washed Life is good I love Paul Conte Cadillac For sure I will be buyi More

by RAP1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Manning
August 03, 2021

My 3rd time using Paul conte Cadillac for my 2010 Escalade. My suv is running like it’s brand new and it has over 117,000 miles. Ryan is a great help as my service advisor More

by droc242000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

I found the service department to be quite accommodating.. From the moment you pull up with your car everyone seems to have a smile on their face. My rental car was ready my salesman was so pl More

by ROEORLANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Danny Gianni and Shai Nadav and Sophia, Chris and John C as well as many other long time staffers make me feel very comfortable about having “my baby” serviced at Paul Conte. More

by Harvster36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

John Cusumano service advisor was very helpful with my needs, he is knowledgeable about Cadillacs and I was at ease knowing I was in his good hands Sophia handeled my paperwork and loaner vehicle in a p More

by Eugene1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sofia Dianellos
August 02, 2021

Excellent customer service as always. From check in to checkout everyone did their jobs with a smile and professionalism Nice fresh bagels and coffee were apprciated. More

by BISCUIT991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Lousy service, I’ve bought a brand new Escalade, the title came back as used. I didn’t purchased a used car, I need my title to say new vehicle. This is not a good feeling. That left a bad taste in m More

by GBLOTSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Paul Conte Cadillac responded

I am very sorry to hear you did not have a satisfactory experience. I would like to speak with you further about your experience. Can you please contact me? Thank you. Frank Gioia Sales Manager 516 378 1130 ext 104

July 30, 2021

John cusamano is the man. He is pleasant and stands by its word. When ever I need my car serviced I tell John and he does the right thing More

by Prbaseball418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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