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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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August 30, 2021

Excellent and prompt service! What can I say, I’ve been a customer for over 23 yrs and no complaints here, just prompt quick friendly service always, & coffee is not bad! ❤️ More

by HARRIETEAGLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

The technician explains issues completely . The personnel are always friendly and I am taken when my appointment was scheduled. I will always recommend the service department. More

by JCM1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

It is always a pleasure to deal with such professional and friendly staff always a good experience treated well and get the job done thanks More

by clint44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

“Chris” always puts it smile on my face lol as she collects the loot. She also helps myself and other customers with proper use of their rewards a points! Chris is always friendly and comedically pr More

by sjone575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

Everyone at this dealership is courteos and very personable. They do their best to get you in and out as promptly as possible. They explain to you what maintenance is needed and why so that it is More

by Catnip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown -young male
August 23, 2021

My car is brand new and the wiper was broken and I had to pay to get it replaced, maybe I am wrong but I thought thT I have full coverage ,please let me know what is the rules, Thank you More

by sarge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Paul Conte Cadillac responded

Thank you for your feedback. Generally speaking, maintenance items are not covered under your factory warranty. Wiper blades are considered a maintenance item. If you have any further questions, I would be happy to review the warranty coverage on your vehicle with you at any time. Shai Nadav Service Manager 516 8680530

August 19, 2021

The staff is courteous, patient, and will explain any question about your car’s performance without hesitation. It was in service and made ready for the road trip. It is professional service at it’s More

by CTP888
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie lobby front desk 5 stars? Courteous & polite is her first name
August 18, 2021

Professional friendly and customer oriented . Always listening to customer complaints and always responsive in rectifying issues. If needed. Courtesy vehicle is gladly furnished. Excellent service alwa More

by lwdinheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

This place is the best trust me I been going to them for 5 years I will recommend my friends to go to Paul Conte Cadillac More

by lexlaw118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie
August 18, 2021

I just had a great experience at the dealership. I want to thank Danny, Christine, Manny (tech) and Bayyon. They were able to fix my truck in such short notice. Thank you again for the great experience tod More

by rosie2364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, tech
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