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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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September 10, 2021

I love the service department at Paul Conte, Ryan always makes me feel at ease that my car is in good hands. He keeps me informed every step of the way and always looks out for my best interest. Truly an More

by Patt47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Paul Conte Cadillac never disappoints. The The service Paul Conte Cadillac never disappoints. The The service department is always professional, easy to work with and on top of my needs. John Cusmano is More

by JOHNB5494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Ryan Gimenez at Paul Conte Cadillac was the best. He took outstanding care of my Escalade. I will be using him from now on with anything service related with my vehicle. Thank You so much Ryan. More

by Romell Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Never disappointed when visiting Paul Conte Cadillac. Everyone from the drop off point to pick up are courteous, friendly and professional. Christine went out of her way to show me how to use my points More

by ddinome
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Was charged for things I didn't want. Failed car inspection when I was told it would pass. An it passed the next day somewhere else. More

by Lucasbands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Paul Conte Cadillac responded

Thank you for the feedback. We are very sorry you were not happy with your experience. Can you please contact me? I would like to hear more about your visit. Shai Nadav Service Manager 5168680530

September 01, 2021

John in service was great. The GM introduced himself and thanked me for my business. Really nice dealership and the employees are spectacular. I will be back. Thank you More

by Tracygilman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Pennisi
September 01, 2021

Disappointed that Paul Counte Cadillac does not offer complimentary scheduled maintenance for at least the 1st few years of oil changes like some other dealerships/ makes. More

by paasword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Excellent service right on time very courteous no problem at all highly recommendI would recommend anybody going there for a new car and our service More

by rfraile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Greta location. Never had a bad experience with any of the service people. Very polite and always take care of the situation presented to them More

by RETIRESHIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Great service overall great experience very friendly and comfortable to speak too. Did took a little longer than expected but after the service was great More

by LIZTAPIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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