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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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September 27, 2021

My car is still not fixed , I spent $730. I feel like I got ripped off, I told the service representative the issue but he told me I needed front brakes and rotors. I thought that would take care of the is More

by monte1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I rather not rate someone
Oct 14, 2021 -

Paul Conte Cadillac responded

I am sorry you are having an issue. I would like to speak with you regarding the issue you are having. Could you please contact me? Shai Nadav Service Manager 5168680530

September 27, 2021

The dealership was great had to wait a little long but I'm patient so it was okay More

by NAYBOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

I used a concierge service where they picked up my car delivered a loaner and returned it later that day. I can say enough nice things about the service department at Paul Conte Cadillac More

by AAARON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Always a pleasure when I visit Paul Conte Cadillac staff is always nice and pleasant More

by singaporeslim8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Wonderful fast service as always, provided me with a loaner so I wasn't inconvenienced. More

by Krisuglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Very accommodating to clients needs. They make every effort to satisfy their customers and ensue that the job is done right. More

by markschimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Quick service and very courteous personnel always eager to help out. I would appreciate a little more clarification up front of the charges for services to be rendered. But I must say that the rewards he More

by jcm1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Called for an appointment for recall got in in 4 days service agent Ryan was great since it was my first service he suggested to do oil change and tire rotation since I was close to the numbers to have i More

by Jess1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

engine light problem was taken care of in a timely fashion by the service department More

by eleanorw0
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

All the workers were very courteous. Took my vehicle in Promptly, and service it to my satisfaction. More

by SSPATARO43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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