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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,224 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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November 16, 2021

Professional service experience. Clear communication and no drama or surprises. The work was done as promised, when promised. Thank you. More

by BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Friendly, extremely attentive. The service man knows me and my vehicle. Complimentary oil change and service. Free car wash, bagels on Saturday! More

by JINHARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Africa American woman who works the reception area is outstanding! She has been there for a while and is always polite and helpful. This is my 5th Conte Cadillac
November 12, 2021

Great customer service, fair prices , reps always review and explain vehicle resource irk and warranty . Always pleased with the dealership and highly recommend them. More

by Myregal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

The dealership is fine but why did my car need a new rear wheel drive change that cost almost $4000 after only 52,000 miles? Last year we spent $2500 on another part that stopped a knocking noise when goin More

by PCAULFIELD57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

The service was good but an excessive wait to check a tire. Would use the service again More

by denise.reshard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Good service. Thank you Danny ✅✅ and the valet parking guys. Always took care of me. More

by Jrreyes12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Jrreyes12 responded

Thank you . Great service

November 05, 2021

Always treated well. Ryan is very helpful and if he’s not in Dan doesn’t hesitate to help me. Great service. More

by stricker234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

THIS IS THE WORST DEALERSHIP EVER. 3 X MY CAR WAS BROUGHT FOR SERVICE AND NOT ONLY DID THEY LET THE CAR LEAVEV WITH A SHIFTING ISSUE AFTER BRINGING IT UP , THEY TWICE DENIED THE ISSUE EXISTED. OVERCH More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
EVERYONE
Nov 24, 2021 -

Paul Conte Cadillac responded

Thank you for the feedback. We are having an issue finding a service record that fits what you are describing. Can you please contact me to discuss further? Shai Nadav Service Manager 5168680530

November 05, 2021

Great staff , very courteous and a pleasure dealing with all staff to service vehicle . Thoroughly explain work and never stressful leaving vehicle with them . Very helpful and friendly . Highly recommend P More

by Myregal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

My Car wouldn’t start on a Saturday. Cadillac roadside from Paul Conte showed up quickly considering I was 20 miles from Dealership they jumped it. I went directly too the dealer where it was fixed prompt More

by Danielg0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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