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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,224 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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November 22, 2021

My service contact was friendly and explained everything fully. My car was returned to me in a clean state. More

by luv2thinkfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

These guys are the greatest!!!! Extremely professional and thorough! And they never leave you stranded, always has a loaner. More

by DCANGE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
November 22, 2021

Even though my car was there for awhile they provided me loaner cars while repairs were done. More

by bobbino421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

You don't have any respect for a guy that has been with you for 12 years. I guess that's the way you do business. More

by JACKFINCH
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Paul Conte Cadillac responded

Thank you for your feedback. I am sorry you are having an issue. Can you please contact me? Shai Nadav Service Manager 516-868-0530

November 20, 2021

Excellent and professional service, car was picked up and dropped off by service employee and all went well More

by apschwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Always, for the last 12 years have been the Greatest Dealership I have had the privilege to deal with. Sales and Service. More

by TONYDEE8203
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bobrick In Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The late Paul Conte and Family , Tina Carvelli, Sofia Dianellos
November 18, 2021

Always kind attentive car ready when promised price sometimes higher than local car service waiting area clean More

by fasteddie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Took my car for service they told me they were going to replace brake pads they never did my leather seats are fading the service manager told me talk to the salesman I text it him he said I’ll make it rig More

by saljoewaldy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Paul Conte Cadillac responded

Thank you for your feedback. I am sorry you are having an issue. Can you please contact me? Shai Nadav Service Manager 5168680530

Dec 16, 2021 -

saljoewaldy responded

I took my car for sweaky brakes they told me they ordered new pads they never installed them the brakes still sweak I told the service manager that the leather seats were fading he told me to talk to the salesman the salesman told me call the service manager I get the run around from day one when I purchased the vehicle they told they were going clean up never did the back seats were full. Off coffee stain they gave me the keys they didn’t even show how operate the vehicles I spent over $40,000 on a used vehicle not a happy customer

November 16, 2021

Always prompt great service. My car was ready before I knew it and it was even washed! More

by BOBBYEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

I was happy they completed my oil change so quickly. I I was happy they completed my oil change so quickly. I was also able to utilize my points! More

by KATHYBAY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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