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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,224 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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August 27, 2024

it is sad when you're having an issue with your Vehicle and the people who you rely on to fix the problem seem like you're of no importance. Not only did they charge me 700 dollars twice for what the mater More

by Ryanswish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue with the service you received. Could you please contact me? Shai Nadav Service Director 516.868.0530

August 25, 2024

Service is always spot on, prompt and courteous. Well informed in regards to auto service needs and cost. Also timely. I have no complaints, only praise. More

by ZEIGERSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Quick service. Very professional. I love the car wash. I would just say have the front reception respond to ones arrival a little quicker. I stood there for several More

by Maureen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The service provided by Paul Conte Cadillac continues to exceed all other Cadillac dealers that I've dealt with in the past. And include Chevrolet, Ford and Buick dealerships. More

by barry.warren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

Horrible service No communication left my wife Stranded without a car had the call. To get my car back after telling the advisor we needed the car back the girl that answered the phone in service was nast More

by iroc58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue with the service you received. Could you please contact me? Shai Nadav Service Director 516.868.0530

August 23, 2024

Danny Giannani service advisor as usual was great . Kept me advised of the work and progress. The job was done quicker than expected and done Right/// I have been going to Paul Conte for many, many y More

by RTGIBBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Always the best service! John Cusmano always treats you with care and like family! Professional and caring staff. More

by JOHNB5494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

It was easy to schedule the necessary service and was offered to do some requirements sooner, so I did not have to return another time. More

by kascerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Very professional they do a good job. I will always come to buy a vehicle or get my vehicle repaired More

by che1006mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

They have been very nice and accommodating so far. We had an issue with the computer before it even left the lot the day we leased the car. They took care of it as soon as possible. Hopefully this cor More

by dianecarrellodimaio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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