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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,225 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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February 28, 2022

Absolutely excellent customer service. I’ve been to other dealership and the caliber of Conde’s staff is superb in comparison. Friendly, courteous and knowledgeable.Love it and highly reco More

by Claudia J Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan too- did vacuum and car wash
February 27, 2022

Excellent Staff service, and waiting time. Kept me update to the service on my vehicle as well as the Turnaround service time was good.. More

by venustura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

The Paul County cadillac is number 1 dealer in America thanks Paul County cadillac I love you More

by valcourtj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
February 27, 2022

The work done on my car has been excellent and the employees are a pleasure to.work with. I live closer to another dealership but prefer to travel further to go to Paul Conte More

by videovinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Very Professional. Very Helpful. Very Courteous. Very Knowledgeable of their Cars. Very Hospitalible. I look forward to the next visit. More

by Leathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

John cusamano the best he is a pro and always takes care of my needs with car More

by Emlbx1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Emlbx1964 responded

Hi

February 24, 2022

I called 9am yesterday 2/23 spoke with Lou told him I received a card indicating my car has a recall. He said can you come in at 10:30 . From the time I drove into service area then met Lou and 30 minut More

by Jess1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
February 24, 2022

Everything went well the service department is clean and effectively takes care of your car. Thx More

by DELAGRUBBS
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Top notch service and sales. These guys go above and beyond to make sure you have a great experience. More

by Arosario2520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

John Cusumano of the Service Department was very professional & courteous. John was able to get me in & out quickly for my oil change. Also, Patrick McCabe was very helpful on my lease status & opt More

by JJSTACOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick McCabe
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