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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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May 21, 2022

Bought and been servicing my cars at Paul Conte for a few years now They are professional, kind and so easy to deal with I live closer to another dealership but I Would never have this level of trust or More

by MINDYSHERRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny , Blaise Curci, Darlene Salcedo
May 20, 2022

Grade A service every time I have my vehicle serviced at Paul conte Cadillac. My service advisor Ryan is the best always helping out. More

by droc242000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Quickly was signed in and updated throughout the process. Took a bit longer than expected but in the end the car handles well and even got a wash! More

by Anitas1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Great services and professional staff. In and out quickly. PLUS A FREE CAR WASH.thank you More

by moorepcmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Horrible experience, did not fix my problem just overcharged me and did nothing to my car to fix any of the problems. More

by Unhappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Paul Conte Cadillac responded

Thank you for the feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me? Shai Nadav Service Manager 5168680530

May 17, 2022

Every employee I converse with plays a part in my service experience and this survey More

by Raw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : First cashier who took my deposit don’t know her name
May 17, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. Could you please contact me? Shai Nadav Service Manager 5168680530

May 17, 2022

Service was excellent. They understood what repairs were needed. Everything was done correctly. Danny and Shai were great !!!! More

by Arthur Belcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Ryan was very attentive. He checked in and found that the previous service tech never ordered the part from January for my barking assist. I had called three times since then More

by CALDGMAX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Just an NYS inspection but I was treated special by the staff, as usual! T..Y. More

by thomasyessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Always excellent. The Service staff is just fantastic and handles all my vehicle service needs More

by chevydan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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