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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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July 12, 2022

Amazing customer service Treat their customers like family Always feel welcome at their dealer ship More

by Privacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
July 12, 2022

Paul Conte Cadillac is in my opinion, the most efficient dealership on Long Island. always a great experience !!!! More

by YANKFA1070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Very happy with Paul Conté service, great handling and managing of my problems. Thank you to the managers Ryan J. & John C. for taking care of me. More

by JP.Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Everyone is courteous and respectful. My salesman Jim rapp is the best. Oil change was a breeze very quick More

by louisevricella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Easy to schedule, service was in and out and the work was performed as requested. Car was clean in and out following the service. More

by JasonL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Terrible Service! ZERO! I made an appointment to get my free one year inspection and I asked the girl over the telephone to give me a time where I could get in and out More

by Lawrence C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Gioia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. We are very sorry that you had an issue with the scheduling of your complimentary service. We try our best to honor all of our “wait” appointments requests for our customers who are in an extreme hurry. Unfortunately, sometimes it is difficult to predict exactly when we will be busy in advance. We are human and not infallible. Thank you for pointing out that we may have an issue with our scheduling. We will review our process to see how we can improve it.

July 05, 2022

Overall nice place but sometimes they take a lot longer to repair car than expected. Like four days apposed to two More

by JOEPATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

Good service and fast would def come back again woukd like more coupons in the mail More

by brooklynrkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2022

Great service as always. They also washed and vacuum my car. Dan is the best! More

by MOMEEEEEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

This dealership is very professional . The workers and staff are very friendly and make the experience at the shop pleasurable. More

by shanjae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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