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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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September 02, 2022

Service department is excellent. Quick at solving problems and they are always friendly and courteous More

by Jrncb70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Outstanding Service. The Staff are friendly professional and caring. All the work I have had done was faster than I expected. People there are welcoming with smiles. Wha More

by richardc571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

Always great and friendly service. They have a great staff. Ryan was especially helpful on my last service call. More

by rberkowitz0
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

I have taken my Escalade ESV in 3 times to fix a check engine light. Each time it is a new story. This time we were told they do not have the part to correct it so it may happen again. Not what you exp More

by SCOTTMEHLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

August 21, 2022

Great service great people —very happy with my service from Paul conte Cadillac & the staff More

by bunkygt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim rapp
August 19, 2022

Had an issue with my SRX. Danny the service writer was awesome! Without getting into details, he “did right by me.” Ask for Danny at Conte! More

by Jpdoug12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Always great service, always professional, always friendly. Prompt, efficient. Always accommodating. Never push anything you don’t want More

by Suzanne5160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

The service department is first class. I dealt with Ryan on many occasions and he is always helpful. The waiting area is clean and comfortable and they always have coffee and bagels for th More

by gsilvis1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

They are so competent in the service dept. And also considerate and caring regarding customers. If and when I decide on a new vehicle the quality of work ftom service dept will play big role. More

by anarchy928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

The staff was very knowledgeable and professional. Made me and fellow customers comfortable and at ease. More

by SING38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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