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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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October 05, 2024

I am always treated like a valued customer. The service department is excellent. Service is fast. More

by POINTRSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Sales person Patrick McCabe was amazing and continues to be super helpful. Service manager Ryan very helpful and personable. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Always a Great Experience. Service is spectacular. Danny Giannini, service advisor super . Very knowledgeable and helpful. He makes it a pleasure to have my service done the More

by JOHN-M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

As always, Paul Conte Cadillac gets 5 stars. They booked my spt, and got me on the road agaim quickly. More

by gwood63@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

My service advisor is phenomenal; professional and on top of his game. Have been buying cars from the dealer for the past 20 years More

by SAMHIRA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

These folks were very easy to deal with. It started with Allie and ended with Frankie. They are awesome More

by steve23schneider
Recommend Dealer
Yes
Employees Worked With
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I have yet to be satisfied with any of the past dozen repairs requested from service department More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Could you please contact me? Shai Nadav Service Director 516.868.0530

October 02, 2024

Always bring my Cadillac here for service. Friendly staff and great service. I would recommend Paul Conte every time! More

by Michaelferraro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

John is an amazing advisor. He always schedules appointments and makes sure we are satisfied! You're lucky to have him! More

by WDBLONDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I bought my 2020 Cadillac XT5 new at Paul Conte on Sunrise Highway. I have all of my service done at the dealership. I am very happy with Ryan as my service rep. I got to know Danny and John as well R More

by TFARRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle at front desk
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